Sales Executive

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Resort Mallorca is perched on the spectacular Formentor Peninsula and backed by panoramic vistas of the Mediterranean and the surrounding landscapes, the hotel was originally opened in 1929 within an expansive private estate. Currently undergoing restoration and renovation, this stunning historic property is scheduled to open its doors as a Four Seasons resort in June 2024.

Key Responsibilities:

· Collaborate with the Director of Marketing and Sales Managers to develop and implement sales strategies for a focused market segment.

· Manage daily communication with clients and agencies, preparing tailored proposals and contracts.

· Coordinate with hotel departments to ensure client requirements—such as rooming lists, F&B, transportation, and billing—are fulfilled accurately.

· Utilize sales and reservation systems, keeping information up to date and assisting with reporting.

· Update partner websites and extranets, manage sales trips, presentations, and client engagement activities as needed.

· Handle walk-in inquiries and provide personalized client assistance, building strong client relations.

· Actively participate in sales and marketing meetings, providing insights to support team objectives.

· Respond to telephone calls and walk in inquiries.

· Maintain a friendly, caring, and helpful attitude with clients, as well as all hotel personnel.

· Participate in sales meetings and marketing meetings as required.

Our Ideal Sales executive candidate will have:

· Positive and Proactive Attitude: Ability to build trust with clients and collaborate well with internal teams.

· Sales Experience: Preferably with at least 1 year in luxury hospitality.

· Organizational Strengths: Skilled in managing details, from proposals to client requests.

· Familiarity with Sales Software: Experience with Golden Sales & Catering and Opera is an advantage.

· Adaptability: Comfortable handling changing priorities in a dynamic environment.

· Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays.

· Positive Attitude: Friendly, positive demeanor that contributes to a welcoming environment for guests.

· Familiarity with Sales Software: Proficiency in Microsoft Office software: Word, Excel, power point, publisher

Education Level: Professional/Technician
Languages: English (fluent) / Spanish (fluent)
Position Type: Full-Time, Permanent

What we offer
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals