Job Title: Sales Executive
Salary: £27,000 basic per annum, plus commission and company benefits
Location: Norwich
Contract: Permanent, full time
Hours: 37.5 hours per week
Shifts: Mon-Fri 9am-5:30pm (flexible hours)
Break: 30 minute unpaid lunch
Work model: Full time onsite for the first 3 months, followed by a hybrid pattern of 2-3 days per week in the office.
Williams Lea and TSO seek a Sales Executive to join our team!
Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms.
Williams Lea employees, nearly 7,000 people worldwide provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
TSO is a UK based content publisher, delivering high quality publishing solutions, across multiple formats on behalf of clients to end customers in the UK and globally. Originally specialising in government regulatory publishing, TSO is actively developing new clients in private sector professional publishing.
Job Purpose
This Sales Executive role focuses on driving sales of specialist regulatory, compliance, and professional reference publications across a range of sectors by managing the international distributors and resellers, book trade and other relationships that TSO currently have; it involves selling both hardcopy and digital content through a set of varied sales channels to a global customer base.
• Support the Export sales Manager to achieve and deliver on specific sales objectives and revenue targets within specified timeframes
• Support the Reseller sales channel with management of key distributors and reselling partners and assist in delivering the overall target
• To build excellent relationships with customers and discover proactive ways in which we can collaborate to achieve mutually beneficial outcomes
• Cross sell the full range of TSO products into these customers
• Build strong working relationships with our customer services, finance and warehouse teams.
Key Responsibilities
• Support the delivery of sales targets and revenue growth across international markets.
• Manage and develop relationships with distributors, resellers, and key partners.
• Drive sales of specialist print and digital content to existing and prospective customers.
• Identify cross-selling opportunities and support new business development.
• Maintain strong stakeholder relationships across customers, partners, and internal teams.
• Monitor sales performance, market trends, and competitor activity to support forecasting and growth.
• Ensure partners have up-to-date product information and marketing materials.
• Attend client and internal meetings, presenting insights, recommendations, and results.
• Support regional sales network development, logistics activities, and client reporting.
• Assist with market research, sales analysis, and customer presentations.
Key Competencies and Skills
• Ability to sell products, platforms and content to achieve revenue targets.
• Building long term customer relationships – through building trust, and understanding their customer needs
• Positive can-do attitude to ensure delivery and outcomes happen.
• Organised – both for your own work and bringing together the inputs of colleagues, partners and suppliers
• Collaborative – to keep everyone involved and aligned.
• Communication – with all internal and external stakeholders
• Technical - Comfortable with Excel and PowerPoint at an intermediate level, with strong technical aptitude to quickly learn new digital platforms and tools without extensive guidance.
• Analytical and creative thinker, skilled at interpreting customer behaviour and identifying opportunities through innovative problem-solving.
• Keeping CRM up to date with accurate notes and sales pipeline
Using AI in your application
We’re happy for you to use AI tools to research us, polish your cv/cover letter, and practice interviews. Please make sure everything you submit reflects your authentic skills and experience.
To keep things fair, please don’t use AI to invent or exaggerate achievements, complete assessments (unless we say it’s allowed), or to generate live interview answers.
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
25 days holiday, plus bank holidays (pro-rata for part time roles)
Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
Life Assurance
Private Medical Insurance
Dental Insurance
Health Assessments
Cycle-to-work scheme
Discounted gym memberships
Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [email protected](we do not accept applications to this email address).
View our Privacy Notice https://www.williamslea.com/privacy-statement
Skills Required
- Ability to sell products, platforms, and content to achieve revenue targets
- Ability to build long-term customer relationships and understand customer needs
- Intermediate proficiency with Excel and PowerPoint
- Strong technical aptitude and ability to learn digital platforms and tools
- Analytical and creative problem-solving skills
- Ability to maintain accurate CRM notes and sales pipeline information
- Strong organization, collaboration, and communication skills
Williams Lea Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Williams Lea and has not been reviewed or approved by Williams Lea.
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Healthcare Strength — Healthcare Strength: Health coverage includes medical, dental, vision, and prescription options, with the package characterized as comprehensive and acceptable in practice. Positive remarks highlight health insurance quality within the core offering.
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Retirement Support — Retirement Support: A 401(k) with employer match is provided alongside company-paid life insurance and disability coverage. These elements establish a standard foundation for long‑term financial security.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid time off, paid holidays, and paid parental leave are part of the offering in many roles. This breadth supports time away for rest and family needs.
Williams Lea Insights
What We Do
Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace. Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments. Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide. Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.
