Sales Executive VIP

Posted 2 Days Ago
Be an Early Applicant
Scottsdale, AZ, USA
In-Office
Junior
Travel
The Role
Sell Hilton Grand Vacations VIP vacation ownership packages, deliver informative presentations, survey guests, complete agreements, audit vacation planners, follow up with customers to reduce cancellations, and resolve quality-assurance issues. The role requires achieving sales production targets while providing positive guest experiences in a flexible, fast-paced environment.
Summary Generated by Built In

There’s something truly fun and superb about Hilton Grand Vacations. The foundation of our way of life has been about making memorable experiences and a positive impact within our industry and the communities in which we live and thrive. Our Team Members are what make the difference in their efforts. It is their talent, passion, and dedication to our brand that has energized the success of Hilton Grand Vacations.

We are seeking dynamic personalities! If you enjoy working with new potential clients and helping couples and families, make memories of a lifetime by enjoying vacations, this is an outstanding opportunity in your next career move. We have a fun, encouraging culture with top notch training and benefits.

Responsibilities

As a Vacation Introductory Program (VIP) Representative you will be responsible for driving company success through performing the following tasks to the highest standards:

  • Educate and sell the Vacation Introductory Program (VIP) program/package to generate maximum sales in vacation ownership
  • Survey toured guests about their thoughts and opinions with regard to our product and presentations to validate a positive sales experience
  • Ensure customer happiness by following through with all sales by phone conversation to reduce the cancellation rate 
  • Audit vacations planners prior to release of guest to ensure positive guest experience and quality assurance 
  • Efficiently sell V.I.P. packages at the required production of 13.5%
  • Complete the agreements in accordance with the rules
  • Conduct a positive and informative presentation to every guest that is referred to you
  • Ability to adapt to changes in a fast-paced environment and resolve complex customer quality assurance issues
Qualifications

What are we looking for?

Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • 6 months+ of branded vacation ownership sales experience
  • Ability to work a flexible schedule including evenings, weekends, and holidays
  • High school diploma or equivalent

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

  • 1 year of VIP package experience with a branded company
  • 3-5 years of related experience

We are an equal opportunity employer and value diversity at our company. We prohibit discrimination based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Skills Required

  • At least 6 months of branded vacation ownership sales experience
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • High school diploma or equivalent
  • At least 1 year of VIP package experience with a branded company
  • 3-5 years of related experience

Hilton Grand Vacations Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hilton Grand Vacations and has not been reviewed or approved by Hilton Grand Vacations.

  • Healthcare Strength — Health coverage is available from day one for many U.S. team members, including medical, dental, vision, life and disability insurance, FSAs, and an EAP. This immediacy and breadth are presented as standout elements of the package.
  • Parental & Family Support — Company materials highlight fully paid parental bonding leave for eligible U.S. employees and adoption assistance. These family benefits are positioned as signature components of the total rewards offering.
  • Wellbeing & Lifestyle Benefits — Travel discounts through Go Hilton and HGV programs are emphasized as marquee perks that add value beyond base pay. These hotel-rate benefits are frequently presented as a differentiator within the hospitality sector.

Hilton Grand Vacations Insights

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The Company
HQ: Orlando, FL
4,100 Employees

What We Do

Hilton Grand Vacations is recognized as a leading,vacation ownership travel company located in Orlando.

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