Job Description
Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.
PRINCIPAL OBJECTIVE OF POSITION
The purpose of the Sales Executive position is to present and involve our guest in the opportunity to become an owner of the finest vacation experience.
MAJOR DUTIES AND RESPONSIBILITIES
Prepares each day to meet guests as a professional sales representative through proper dress and grooming.
Adheres to standard work hours 7am – 4pm.
Greets each guest in a warm and friendly manner as specified during initial meeting.
Uses approved presentation and support materials effectively and exclusively.
Achieves individual established performance guidelines within established time frames. Contributes to achieving overall site VPG, closing percentage at budget levels, as set by management.
Provides customer service to guest as specified in training and direction of management.
Maintains the highest level of company/competition product knowledge by attending all required training sessions.
Adheres to all established policies and procedures, and position requirements for licensures, certifications, etc.
Discusses terms and conditions, incentives, points, and product pricing with customers.
Effectively gains commitment from guest to purchase.
Completes demo and assessment rides on a regular basis with team leaders & sales managers for the purpose of providing effective coaching and motivation to improve. Models and reinforces effective sales and customer service practices, behaviors, and results.
Participates in staff meeting and attends other meetings, such as seminars and training as required.
QUALIFICATIONS/COMPETENCIES
Bilingual fluency (English-Spanish), availability to work flexible schedules and Vacation Ownership Sales Experience.
Exceptional customer service orientation and positive disposition, excellent verbal/written skills and work standards, multitasking, follow-up, building business partnerships, attention to details, thriving on ambiguity, openness to differences.
Sales Ability/Persuasiveness
Work Standards
Building Customer Loyalty
Teamwork/Collaboration
Lead by Example
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Skills Required
- Bilingual fluency (English-Spanish)
- Availability to work flexible schedules
- Vacation Ownership Sales Experience
- Exceptional customer service orientation and positive disposition
- Excellent verbal and written communication skills
- Multitasking and follow-up capability
- Ability to build business partnerships and customer loyalty
- Attention to detail and openness to differences
- Sales ability and persuasiveness
- Teamwork, collaboration, and lead by example behaviors
What We Do
Marriott Vacations Worldwide encompasses a diverse portfolio of businesses — and a distinctive family of brands. Innovation. Integrity. Excellence. This is our story. And while the company spans brands and businesses, decades and continents, our shared inspiration continues to drive us forward: delivering unforgettable experiences that make vacation dreams come true. Grounded in our culture of caring and collaboration, we empower people to live their most fulfilling lives. We believe that how we do business is as important as the business we do. We put our customers at the center of every decision we make. And we hold ourselves to the highest standards of integrity and excellence, all while having fun and winning together as one team. Marriott Vacations Worldwide offers part-time and full-time careers at more than 100 resorts worldwide. Whether sharing warm, welcoming smiles, information about local fun spots or authentic cultural traditions, each of our associates leverages their passion for vacations to create fulfilling careers -- and lives. We foster environments where associates are given opportunities to grow and reach their full potential. Our first focus is to care for our associates so they can care for our customers. #TheMVWay #TeamMVW
