Job Summary
Sales Executive duties include meeting, touring, and involving prospective guests/owners while on property and presenting them with an opportunity to purchase while on presentation, to become an owner of the finest vacation experience or enhance owners’ portfolios with new purchase. Must maintain a professional and personal image that upholds the Company standards of integrity, quality, and service to customers.
Expected Contributions
Prepares each day to meet guest/owners as a professional sales representative through proper dress code and grooming. Adheres to standard work hours 7am – 4pm. Greets each guest/owner in a warm and friendly manner as specified during initial meeting. Uses approved presentation and support materials effectively and exclusively. Achieves individual established performance guidelines within established time frames. Contributes to achieving overall site VPG, closing percentage at budget levels, as set by management. Provides customer service to guest/owners as specified in training and direction of management. Maintains the highest level of company/competition product knowledge by attending all required training sessions face to face an online training. Adheres to all established policies and procedures, and position requirements for licensures, certifications, etc. Discusses terms and conditions, incentives, points, and product pricing with customers after reviewing strategy with management. Effectively gains commitment from guest/owners to purchase. Completes demo and assessment rides on a regular basis with team leaders & sales managers for the purpose of providing effective coaching and motivation to improve. Models and reinforces effective sales and customer service practices, behaviors, and results. Participates in staff meeting and attends other meetings, such as seminars and training as required.
Candidate Profile
High school diploma or GED or Higher preferable
Proficiency in English and Spanish
Sales/Marketing or tourism career background preferred.
Proficiency in computers – software knowledge and skills in Microsoft Office applications (Word, Excel, PowerPoint) are a requirement.
- Exceptional customer service orientation and positive disposition, excellent verbal/written skills and work standards, multitasking, follow-up, building business partnerships, attention to details, thriving on ambiguity, openness to differences and excellent organization skills.
- Must be willing to work weekends and holidays as required by business needs.
- Stairs are a part of the building structure; therefore, climbing stairs is mandatory.
- Processing of paperwork requires visual observations.
- Verbal communication is necessary for negotiating plans for projects.
- Availability to work flexible schedules and Vacation Ownership Sales Experience.
The job description is descriptive but not limiting.
#imvwsm
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Skills Required
- Proficiency in English and Spanish
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Exceptional customer service orientation, strong verbal/written communication, multitasking and organization skills
- Willingness to work weekends, holidays, and flexible schedules
- Ability to conduct on-property tours and sales presentations
- Ability to climb stairs and perform visual paperwork processing
- High school diploma or GED (or higher)
- Vacation Ownership Sales or tourism/sales/marketing background
- Adherence to licensure/certification requirements as applicable
What We Do
Marriott Vacations Worldwide encompasses a diverse portfolio of businesses — and a distinctive family of brands. Innovation. Integrity. Excellence. This is our story. And while the company spans brands and businesses, decades and continents, our shared inspiration continues to drive us forward: delivering unforgettable experiences that make vacation dreams come true. Grounded in our culture of caring and collaboration, we empower people to live their most fulfilling lives. We believe that how we do business is as important as the business we do. We put our customers at the center of every decision we make. And we hold ourselves to the highest standards of integrity and excellence, all while having fun and winning together as one team. Marriott Vacations Worldwide offers part-time and full-time careers at more than 100 resorts worldwide. Whether sharing warm, welcoming smiles, information about local fun spots or authentic cultural traditions, each of our associates leverages their passion for vacations to create fulfilling careers -- and lives. We foster environments where associates are given opportunities to grow and reach their full potential. Our first focus is to care for our associates so they can care for our customers. #TheMVWay #TeamMVW
