Sales Engineering Manager - Customer Growth

Job Description
At HiBob, we believe people are the driving force behind every successful business. Our mission is to transform how modern, mid-sized companies manage their most valuable asset: their people. We empower HR teams and managers with intuitive, data-driven tools to connect, engage, develop, and retain top talent, helping organisations build cultures of growth and excellence.
Be Your Authentic Self with Us:
At HiBob, individuality is celebrated and diversity is embraced. We encourage you to bring your whole self to work, with the freedom and confidence to do your best work in a supportive, inclusive environment. Whether you're analytical or creative, outspoken or thoughtful, we value what makes you unique and the perspective you bring.
Your Impact:
As the Sales Engineering Manager for our Customer Growth segment, based out of our London office, you will play a key leadership role in building and scaling our presence globally. Our Customer Growth segment works with our 5,000+ existing customers to continually assess their needs, understand how we can help them achieve their goals, and expand their usage of Bob even further. You will lead a team of Sales Engineers supporting a growing and strategically important segment ensuring they are equipped to deliver compelling, value-driven solutions to our customers. You will partner closely with global Account Management and Customer Success leadership to drive growth, develop talent, and establish HiBob as a trusted partner for each and every one of our customers.
Job Requirements

• Proven experience leading and developing Sales Engineering or pre-sales teams in a SaaS environment
• Strong track record of hiring, coaching, and scaling high-performing teams
• Experience supporting upsell and cross sell motions to an existing customer base
• Ability to operate effectively in a fast-paced, high-growth environment
• Strong collaboration skills, with experience partnering cross-functionally and with senior stakeholders
• A people-first leadership approach, with a focus on development, engagement, and performance
• Excellent communication skills, with the ability to translate technical concepts into business value

Nice to Haves

• Experience with HR SaaS technology

Job Responsibilities

• Lead and Develop TalentBuild, coach, and manage a high-performing team of Sales Engineers, supporting their professional growth and ensuring they consistently perform at a high level.
• Drive Global SuccessPartner with commercial leadership across all regions to align on strategy, support pipeline growth, and contribute directly to revenue outcomes.
• Foster Cross-Functional CollaborationWork closely with Account Management, Customer Success, Professional Services, Product and Engineering to ensure alignment and continuous feedback loops from the field.
• Build and Scale the TeamRecruit and onboard top Sales Engineering talent with a focus cultural alignment.
• Enable High-Quality ExecutionEnsure your team delivers impactful product demonstrations, technical discovery, and solution positioning that clearly articulate HiBob's value.
• Support Strategic EngagementsAct as an escalation point for complex customer situations, providing hands-on support in key opportunities and helping move them forward effectively.
• Develop Enablement ProgramsPartner with internal stakeholders to design and deliver enablement initiatives that strengthen product knowledge, technical skills, and sales effectiveness.
• Champion a Strong Team CultureCreate a collaborative, inclusive, and high-performance environment aligned with HiBob's values.

Benefits
HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:

• Company share options plan - every employee can eventually become a shareHolder
• Cash allowance for health insurance
• Annual vision allowance
• Annual Headspace subscription and wellness benefits
• Travel support (cycle scheme and season ticket loans)
• Work from home allowance - to get your home office set up!
• Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment)
• Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter
• 2 Social Impact days per year for volunteering
• Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme
• Pension scheme auto-enrolment from day 1
• Fun company and team social events (locally and virtually with our global teams)
• We love birthdays - take the day off and receive a special gift

If this sounds like something you've been looking for, we'd love to have you. Come on, join our village
BELONGING AT HIBOB
Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we're committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire.
We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).
Please contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email [email protected] or speak to the recruiter when they arrange a call with you.
We will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Please take a few moments to complete it. Hiring Managers do not have access to this information, and we will treat your information confidentially.