Responsibilities
- Engage with enterprise prospects and customers to understand asset tracking, condition monitoring, and maintenance requirements, positioning Smart Trac as a high-value technical solution.
- Lead technical discovery and deliver tailored product demonstrations that clearly articulate Smart Trac’s technical capabilities, business impact, and return on investment.
- Partner closely with Account Executives to support new business and expansion opportunities throughout the pre-sales cycle.
- Use HubSpot CRM to document technical requirements, support pipeline accuracy, and track pre-sales activities.
- Collaborate with internal engineering, product, and implementation teams to design customer-specific solutions and ensure feasibility.
- Prepare and deliver technical responses to RFPs, RFIs, and other enterprise procurement processes.
- Monitor industry trends, customer use cases, and competitive solutions within asset tracking and maintenance technologies.
- Capture customer feedback and technical insights to support continuous product improvement and enhance customer satisfaction.
Requirements
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related technical field, or equivalent professional experience.
- 3+ years of experience in a Sales Engineer, Pre-Sales Engineer, or Solutions Engineer role, preferably within asset monitoring, industrial IoT, automation, or related technologies.
- Strong technical aptitude with the ability to understand complex systems and clearly explain technical concepts to both technical and non-technical stakeholders.
- Experience supporting enterprise B2B sales cycles, including technical discovery, solution design, and customer-facing presentations.
- Ability to articulate business value and return on investment when presenting technical solutions.
- Excellent communication, presentation, and stakeholder-management skills in a professional, enterprise environment.
- Willingness to travel as required within the region to support customer meetings, demonstrations, and pilots.
Skills Required
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or related field
- 3+ years of experience in a Sales Engineer, Pre-Sales Engineer, or Solutions Engineer role
- Strong technical aptitude with complex systems
- Experience supporting enterprise B2B sales cycles
- Excellent communication and presentation skills
- Willingness to travel as required
What We Do
Tractian is a machine intelligence company that offers industrial monitoring systems. Tractian builds streamlined hardware-software solutions to give maintenance technicians and industrial decision-makers comprehensive oversight of their operations. It is democratizing access to sophisticated real-time monitoring and asset operations tools. Tractian's solutions are used in environments that address a combined total of 5% of global industrial output. The company’s broad market reach is evidenced in its customer base from various industries, such as John Deere, Procter & Gamble, Caterpillar, Goodyear, Carrier, Johnson Controls, and Bimbo, the owner of the brands Little Bites and Thomas Bagels. Tractian's customers see a 6-12x ROI with savings of $6,000 per monitored machine annually on average. In a major milestone and a first for the industry, Tractian launched the AI-Assisted Maintenance category in the industrial sector. In this new paradigm, artificial intelligence identifies machine problems and suggests preventive actions to be taken, giving invaluable insight and support to maintenance professionals. It is important to highlight that the intent of Assisted Maintenance is firmly rooted in augmenting maintenance professionals to provide more assertive diagnosis with human-in-the-loop feedback. Tractian's mission is to elevate this category of workers in a highly impactful way. The Assisted Maintenance category will provide unimaginable support for maintenance professionals. By combining shop floor expertise with our technology, maintainers will be able to anticipate and address issues with unprecedented accuracy and speed
