As a Sales Engineer at Acoustic, you'll bridge the gap between our enterprise marketing automation platforms and our clients' revenue growth objectives. You'll partner with our Sales and Account teams to provide deep technical expertise, demonstrate platform capabilities, and ensure customers and prospects understand how Acoustic can drive measurable business outcomes through intelligent customer engagement.
This is your opportunity to be the trusted technical advisor who transforms complex marketing technology challenges into strategic revenue opportunities. You'll leverage sophisticated and cutting edge technologies to help prospects see Acoustic not just as an ESP, but as an intelligence platform that happens to send emails.
Key Responsibilities- Technical Sales Enablement: Partner with Account Executives and Managers to understand prospect requirements, articulate platform value propositions, and deliver compelling product demonstrations tailored to specific use cases.
- Solution Architecture: Analyze prospect marketing technology stacks, identify integration points and migration paths, and recommend Acoustic configurations that enhance their marketing operations and revenue attribution capabilities.
- Proof of Concept Leadership: Design and execute POC deployments that showcase Acoustic's features. Guide prospects through technical evaluation criteria.
- RFP & Technical Documentation: Respond to RFPs and technical questionnaires with detailed capability documentation.
- Cross-Functional Collaboration: Work with Product, Engineering, Customer Success, and Professional Services teams to address prospect feedback, escalate technical issues, and ensure smooth handoffs from sales to implementation.
- Thought Leadership: Present at industry events, webinars, and prospect meetings to evangelize modern marketing automation best practices, intelligent customer engagement strategies, and the business value of behavioral intelligence platforms.
Requirements
- Technical Expertise: Proven experience in a Sales Engineer, Solutions Architect, or Solutions Consultant role within the marketing technology space. Deep understanding of email service providers, marketing automation platforms, CDP/data platforms, and modern martech stacks.
- Marketing Technology Knowledge: Hands-on familiarity with email deliverability, marketing automation workflows, behavioral segmentation, multi-channel orchestration, API integrations, webhook systems, and data synchronization patterns. Experience with platforms like Salesforce, Klaviyo, HubSpot, Marketo, or similar is valuable.
- Sales & Business Acumen: Ability to translate complex technical capabilities into compelling business value propositions focused on revenue impact, operational efficiency, and competitive advantage. Strong qualification and discovery skills to identify true champion power and budget authority.
- Communication Excellence: Exceptional presentation and interpersonal skills with the ability to engage technical practitioners, marketing leaders, and C-level executives. Skilled at building trust and establishing credibility with both technical and business stakeholders.
- Education & Certifications: Bachelor's degree in Computer Science, Engineering, Business, Marketing, or related field, or equivalent experience. Relevant certifications in marketing automation platforms, sales methodologies, or cloud technologies are advantageous.
Top Skills
What We Do
Acoustic is a global marketing and customer engagement provider delivering solutions that give brands a deeper understanding of their customers and the ability to act in the moments that matter. Our mission is to help brands build closer customer connections through data-driven visibility and personalized engagement. We know that marketers need powerful solutions that enable them to transform how their brand connects with customers — not tools that limit their potential and complicate their day-to-day. Our solutions are purpose-built to enable marketers to build, scale, and optimize customer experiences throughout the customer lifecycle.
We have approximately 650 employees around the globe, allowing us to maintain a local presence with a global footprint. With 25+ years of MarTech experience, our team of trusted experts is focused on helping brands across industries exceed expectations and build meaningful, lasting customer relationships.
Why Work With Us
We’re not only building our company’s future but the future of an industry. That’s why our values — team and passion, trust and security, rapid innovation, customer delight, and respect for all people — guide everything we do. Join our collaborative, global team that’s dedicated to helping brands deliver exceptional customer experiences.
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