Sales Engineer

Posted 8 Days Ago
Be an Early Applicant
Madrid, Comunidad de Madrid
1-3 Years Experience
Cloud
The Role
The Sales Engineer will support pre-sales activities for Contact Center solutions, gather requirements from customers, prepare responses to RFI's, RFQ's, and public tenders, present technical solutions, and identify new feature developments.
Summary Generated by Built In

Sales Engineer Manager

POSITION DETAILS:

LOCATION: Remote, in Madrid

DEPARTMENT: Sales Engineering 

REPORTS TO: Manager, Sales Engineering

 

POSITION SUMMARY: 

Broadvoice is looking for an Sales Engineer to join our growing team in Spain. In this dynamic role, you will win, support our great national growth we are recruiting to strengthen out Sakes Engineering team.


YOUR DAY-TO-DAY: 

  • Pre-sales for the Contact Center area
  • Requirement gathering with customers
  • Preparation of responses to RFI’s
  • Preparation of response to RFQ’s
  • Preparation of response to Public Tenders
  • Technical Presentation of the Contact Center Solution
  • Identification of new features to be developed within the scope of Contact Center solutions


WHAT YOU BRING TO THE TEAM: 

  • Higher qualification in the area of engineering or similar; experience of operations in Contact Centers (elimination factor)
  • Pre-sales experience of voice and Contact Center software solutions (preferred factor)<
  • Previous experience in Team Management (mandatory requirement)
  • Contact and knowledge with Windows and operating systems
  • Knowledge with databases
  • Voice knowledge about IP
  • Knowledge of networks and IP Protocols
  • Knowledge of scripting tools
  • Experience in coordination or project management in the sector is valued (preferred factor)
  • Fluency in English
  • Availability to travel


ABOUT BROADVOICE: 

Broadvoice is more than just a leading cloud communications company; we're the architects of global connections. With dedicated offices across the United States, Latin America, and Europe, we are united by a shared passion for inspiring meaningful human connections. Our mission is clear: to personalize how people communicate, ensuring that our technology enhances teams' ability to connect with what truly matters no matter where work takes place.

Communication is the lifeblood of success, whether connecting with customers or collaborating with colleagues. At Broadvoice, our platforms create opportunities to interact, share ideas, and bring visions to life. We believe that human interaction is the cornerstone of brilliance, and we prioritize it in everything we do.

Our success at Broadvoice hinges on our vibrant culture. We take pride in our dedicated culture team, working tirelessly to foster a supportive and engaging work environment for all employees. Through community-building, collaboration, and personal and professional growth initiatives, our culture team ensures that Broadvoice is a place where everyone can thrive.

Broadvoice is committed to diversity, equity, and inclusion (DEI). We have an active DEI council open to all global employees, driving DEI initiatives worldwide through newsletters, webinars, fundraisers, book clubs, and more. By cultivating a culture of belonging, we empower our team members to be their best selves and contribute to our mission of inspiring meaningful human connections.

We value our employees and offer comprehensive benefits packages, including paid vacation and holidays, along with a host of other perks.

Broadvoice is an Equal Opportunity Employer. We are committed to providing reasonable accommodations to enable individuals with disabilities to perform their job functions.

Top Skills

Databases
Ip
Windows
The Company
HQ: Northridge, CA
186 Employees
On-site Workplace
Year Founded: 2005

What We Do

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America. Visit Broadvoice.com to learn more.

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