Sales Engineer

Posted 3 Days Ago
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Gorham, ME, USA
In-Office
Mid level
Hardware • Industrial • Manufacturing
The Role
Develops new business and grows existing accounts for high-power microwave, RF, and industrial microwave solutions. Responsibilities include prospecting, technical customer discussions, market and competitor analysis, quoting support, CRM management, forecasting, presentations, trade shows, customer site visits, and post-award account coordination. The role partners with application engineering, project management, and internal teams while managing commercial topics and contractual changes.
Summary Generated by Built In

Description

 Our Components Division, located in Gorham, Maine is looking for an experienced Sales Engineer. 

We prefer this Sales Engineer position to be based on-site in Gorham, Maine. However, for the right candidate, we are open to a hybrid or potentially remote arrangement. 

Microwave Techniques is a global leader in high-power microwave components, industrial microwave systems, and RF solutions. As pioneers and leaders in the industry, we continue to push the boundaries of science through continuous engineering and product development, with a special focus in advancing microwave technology through R&D. Our quality-driven and customer-centric approach allows us to be a dedicated partner, and ongoing resource for various microwave and RF projects. 

Microwave Techniques LLC is a subsidiary of The Elmet Group (ELMT), a publicly traded (NASDAQ)  company.

Key Responsibilities:

  • Identify and develop new sales opportunities by researching target markets, engaging prospective customers, and building strong technical and professional relationships.  
  • Monitor the competitive landscape by gathering and analyzing market and competitor data, helping the team identify trends, gaps, and emerging opportunities. 
  • Support the growth of existing accounts by understanding customer applications, reviewing purchasing history, and recommending relevant solutions, new products, or enhancements that improve their results. 
  • Contribute to department and organizational goals by taking ownership of new initiatives, supporting evolving customer requests, and proactively seeking ways to add value through technical insight and problem-solving. 
  • Collaborate with internal teams by communicating customer needs, identifying potential product or service offerings, and providing customer-driven feedback to guide product development and strategic decisions. 
  • Build and maintain strong, trust-based relationships with customers through clear, proactive, and technically grounded communication. 
  • Travel to customer facilities as needed to strengthen relationships, review applications and project requirements, and provide technical guidance. 
  • Develop and deliver presentations to support customer understanding and project success. 
  • Represent the company at trade shows and industry events. 
  • Engage in technical discussions with prospective and existing customers to uncover needs and identify new business opportunities. 
  • Evaluate incoming inquiries, determine technical requirements, and support the quoting process. 
  • Maintain accurate records in the CRM system, establish new opportunities, and build sales forecasts.  
  • Participate in post-award communication for strategic accounts or key projects. Collaborate with Application Engineers and internal teams to stay informed of order status, production timelines, and engineering updates. 
  • Partner with project management and internal stakeholders to ensure customers have a clear understanding of project progress. 
  • Maintain ownership of commercial topics, including negotiating contractual scope changes and ensuring alignment with customer expectations and company objectives.

Requirements

  •  3-5 years of experience in sales engineering, or a related technical sales role, supported by education or hands-on expertise in Electrical or Mechanical Engineering. An engineering or relevant science degree is preferred but not required  for candidates with strong relevant experience.
  • Proven ability to quickly learn complex technical products, adapt to evolving customer needs, and thrive in a dynamic environment. 
  • Strong organizational skills with the ability to manage multiple projects and competing priorities in a fast-paced setting. 
  • Demonstrated success in sales-related activities such as forecasting, prospecting, lead generation, relationship development, and strategic account management. 
  • Willingness to travel 25–40%, both domestically and internationally, to support customer relationships, site visits, and industry events. 
  • Familiarity with CRM systems and the ability to maintain accurate, timely records of customer interactions and opportunities. 
  • Adept at all common computer/software programs such as Microsoft Office products and Adobe
  • Experience working within ISO 9001 or AS9100 environments is a plus.

What can you expect from us?

  • A comprehensive employee benefits package effective day one, including health, dental, and vision insurance, life, supplement life-, short- and long-term disability insurance, AD&D critical illness and accident insurance
  • 401K plan with an employer match
  • Discretionary bonuses
  • Paid time off (PTO)
  • Paid holidays
  • Tuition reimbursement opportunities
  • Training opportunities
  • Employee purchase program
  • Employee assistance program
  • Safety shoe purchase program

We prefer this Sales Engineer position to be based on-site in Gorham, Maine. However, for the right candidate, we are open to a hybrid or potentially remote arrangement. 

Even in a hybrid or remote scenario, there will be an expectation to spend designated time on-site for training and for periodic on-site needs throughout the year.

Standard business hours for this role are generally 8:00 a.m. to 5:00 p.m. EST, Monday through Friday, with some flexibility as needed. 

Because this is a salaried sales position, occasional work outside of standard business hours should be expected to support customer needs and business priorities.

Consistent with the provisions of the Americans with Disability Act (ADA) and the Maine Human Rights Act, applicants may request accommodations needed to participate in the application process.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, familial status, domestic violence status, or any other status protected by law.

Skills Required

  • 3-5 years of experience in sales engineering or a related technical sales role
  • Education or hands-on expertise in Electrical or Mechanical Engineering
  • Ability to quickly learn complex technical products and adapt to evolving customer needs
  • Strong organizational skills and ability to manage multiple projects and competing priorities
  • Demonstrated experience with forecasting, prospecting, lead generation, relationship development, and strategic account management
  • Willingness to travel 25-40% domestically and internationally
  • Familiarity with CRM systems and accurate customer and opportunity recordkeeping
  • Proficiency with common computer and software programs, including Microsoft Office and Adobe
  • Engineering or relevant science degree
  • Experience working within ISO 9001 or AS9100 environments
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The Company

What We Do

Microwave Techniques is the global leader in high-power microwave components, industrial microwave systems, and advanced RF solutions, specializing in the manufacture of high-power microwave transmission equipment.

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