Sales Engineer

About Mimecast 

Mimecast started in email security — and we're still a recognised leader in it. But today we're much more than that. Mimecast has built a connected Human Risk Management platform that spans email security, insider risk management, security awareness training, digital communications governance, and AI-powered threat intelligence. We protect over 42,000 organisations worldwide, focused on a problem the industry is only now catching up to: the human layer is the biggest attack surface in cybersecurity. We're growing our ANZ GTM team in Melbourne and looking for a Sales Engineer who can bring that full platform story to life for our customers and partners.

About the Role 

Reporting to the Manager, Sales Engineering ANZ, you'll own the technical path to close across our customers, working alongside our sales team, channel team and our channel partners. This role is based in our Melbourne office. This role is customer-facing from day one. You'll partner with our Account Executives and Account Managers to run discovery, deliver demos, qualify opportunities, run proofs of concept, and position solutions that make sense for the customer's environment and budget. When it comes to the technical win, it's yours to drive. 

This is also a role with room to stretch. Alongside supporting our SMB team, you'll work with key channel partners to build their technical skills and confidence, so they can position, demo and POC Mimecast on their own. You'll balance customer-facing demos and proofs of concept with partner coaching, training and enablement. As partners grow in capability, you'll invest further in those relationships and extend your reach into Mid-Market customers. 

You'll be supported by an experienced SE leader who is invested in your development - this is a role where you'll grow, not just execute.

What You'll Do 

• Own the technical conversation during the sales cycle - from initial discovery through to proof of value and technical close 

• Deliver clear, compelling presentations and demonstrations to IT leaders, security teams, and business stakeholders 

• Partner closely with AEs and AMs to build deal strategy, qualify opportunities, and align solutions to customer outcomes 

• Plan and run proof of concept and proof of value engagements tied to defined success criteria 

• Maintain timely and accurate notes across all opportunities and POVs in SFDC 

• Coach and enable key channel partners through joint selling, technical enablement sessions, and partner-facing content, building their confidence and capability to position and demo Mimecast independently 

• Create and share recorded demos and walkthroughs on our demo platform, giving partners and customers on-demand access to content 

What You'll Bring 

Communication and presence come first. You're confident presenting to IT and security decision-makers, mostly over Zoom and Teams. You can read a virtual room, adjust your message on the fly, and hold attention. You write clearly and communicate complex ideas in plain language. 

Commercial instincts matter. You've been exposed to structured sales methodologies (e.g. MEDDPICC, Sandler, Challenger, or similar) and you're comfortable qualifying, positioning value, and supporting your AE in building a compelling business case. 

Channel experience is key. You've worked alongside channel partners — running joint demos, enabling partner SEs, or helping partners build their own technical capability around the solutions you represent. You enjoy teaching as much as presenting, and you can coach a partner team to deliver a great demo themselves. 

Technical depth is the foundation. You have hands-on experience across one or more cybersecurity domains — email security, insider risk and data loss prevention, security awareness training, endpoint protection, or identity and access management. You don't need to be an expert in all of them, but you roll up your sleeves, learn fast, and can credibly speak to how security works in practice. 

What You'll Need

• 2+ years' experience as a Sales Engineer or Solutions Engineer (or similar role) at a SaaS vendor 

• Demonstrated experience supporting SMB and/or mid-market customers, ideally in the ANZ market 

• Hands-on technical knowledge across relevant cybersecurity domains (email security, insider risk/DLP, security awareness, endpoint, identity) 

• A curious nature with a desire to learn and a competitive spirit 

• Occasional travel to meet the business's needs, primarily within Australia and New Zealand (marketing events, customer/prospect/partner on-sites, etc.) 

• Experience working with and enabling channel partners, resellers, and distributors in the ANZ market, including coaching partner teams to demo and position solutions 

The on-target earnings (OTE) range for this position is $200k−$250k (OTE) 70/30 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.