The Role
Develop customer relationships, qualify and convert sales opportunities, prepare quotations, pursue proposals, identify new business, conduct market research, create account plans, maintain CRM forecasts, and collaborate on cross-selling technical and industrial automation solutions.
Summary Generated by Built In
In This Role, Your Responsibilities Will Be:
- Develop and maintain strong relationships with customers across designated industries and market segments.
- Respond to customer enquiries, qualify opportunities, and convert leads into successful business outcomes.
- Prepare and coordinate quotations in partnership with Sales Support, Customer Care, and other internal teams.
- Follow up on opportunities and proposals to secure orders and strengthen customer engagement.
- Identify and develop new sales opportunities through customer conversations, industry events, presentations, marketing initiatives, and digital engagement activities.
- Conduct market research and customer analysis to understand industry trends, competitive activity, and emerging technologies.
- Create and execute account and sales plans aligned with business objectives and customer needs.
- Maintain accurate customer, opportunity and forecasting information within CRM and other business systems.
- Collaborate across Emerson to identify broader solutions and cross-selling opportunities that enhance value for customers.
- Promote Emerson's commitment to health, safety, environmental responsibility and ethical business practices in all activities.
Who You Are
You take on new opportunities and challenges with a sense of urgency, energy and enthusiasm. You build strong customer relationships and deliver customer-focused solutions that create value for stakeholders. You effectively build formal and informal networks inside and outside the organisation and work collaboratively with others to achieve shared objectives. You communicate clearly with diverse audiences and consistently deliver results, even in changing or challenging circumstances.
For This Role, You Will Need:
- Experience in technical sales, business development, customer-facing engineering or a related commercial role.
- Knowledge of measurement instrumentation, process automation, industrial technologies or similar solutions.
- Strong relationship-building, communication, presentation and negotiation skills.
- Commercial awareness and the ability to understand customer business drivers and operational challenges.
- Experience using CRM systems and common business applications.
- Strong organisational and time management skills, with the ability to manage multiple priorities.
- Commitment to safety, integrity and ethical business conduct.
- A qualification in engineering, technology, science or a related discipline, or an equivalent combination of skills, training and practical experience.
Preferred Qualifications That Set You Apart:
- Experience in process control, measurement technologies, analytical instrumentation or industrial automation.
- Knowledge of the Queensland industrial market and customer landscape.
- Experience with forecasting, sales planning and strategic account management.
- Familiarity with Oracle, Salesforce or other enterprise business systems.
- Experience presenting technical and commercial solutions to a range of stakeholders.
- Demonstrated success in identifying and developing new market opportunities.
- Understanding of customer operations across industries such as mining, energy, chemicals, infrastructure or manufacturing.
Our Culture and Commitment To You
At Emerson, we prioritise a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
At Emerson, innovation, integrity, collaboration and inclusion guide everything we do. We welcome diverse perspectives, encourage fresh ideas and create opportunities for our people to contribute, learn and grow. Join a team that is helping customers solve complex challenges while building a more sustainable future.
Skills Required
- Experience in technical sales, business development, customer-facing engineering, or a related commercial role
- Knowledge of measurement instrumentation, process automation, industrial technologies, or similar solutions
- Strong relationship-building, communication, presentation, and negotiation skills
- Commercial awareness and ability to understand customer business drivers and operational challenges
- Experience using CRM systems and common business applications
- Strong organizational and time management skills, including the ability to manage multiple priorities
- Commitment to safety, integrity, and ethical business conduct
- Qualification in engineering, technology, science, or a related discipline, or equivalent skills, training, and practical experience
- Experience in process control, measurement technologies, analytical instrumentation, or industrial automation
- Knowledge of the Queensland industrial market and customer landscape
- Experience with forecasting, sales planning, and strategic account management
- Familiarity with Oracle, Salesforce, or other enterprise business systems
- Experience presenting technical and commercial solutions to various stakeholders
- Demonstrated success identifying and developing new market opportunities
- Understanding of customer operations in mining, energy, chemicals, infrastructure, or manufacturing
Emerson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Emerson and has not been reviewed or approved by Emerson.
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Retirement Support — Retirement programs have been strengthened with a 401(k) plus company-supported contributions such as profit sharing and a recent cash-balance transition for certain participants. These features are positioned as differentiators among large industrial peers.
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Equity Value & Accessibility — An employee stock purchase plan introduced in 2026 enables discounted share purchases via payroll deductions. This adds an accessible ownership element to the total rewards mix.
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Leave & Time Off Breadth — The package includes PTO, holidays, sick leave, and parental leave within a broad benefits suite. Coverage breadth aligns with large-employer norms across locations, though specifics vary.
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The Company
What We Do
At Emerson, we’re passionate about what we do. By fusing decades of technology and engineering expertise, Emerson continues to solve some of the world’s most complex challenges with innovative solutions for customers in industrial, commercial, and residential markets. We recruit the greatest talent and apply the best technologies to benefit our customers worldwide. Automation Solutions is a leader in helping process and discrete manufacturers automate and optimize production processes through our best-in-class technologies and industry expertise. Commercial & Residential Solutions develops technologies and services that improve human comfort, safeguard food, protect the environment, enable sustainable food waste disposal, and support efficient construction and maintenance of buildings and municipal infrastructure. Emerson has a wide range of industry knowledge, manufacturing expertise, and technological innovation around the world. Join our next generation of leaders today.
