ABOUT THE ROLE:
As a Sales Engineer with a focus on Partnerships, you will be a key part of our collaborative and strategically focused Partnerships team helping our partners understand our solution/incentives engine and provide support during the sales cycle
You will be responsible for providing technical leadership and guidance to our partner ecosystem to help accelerate their knowledge, solution design and integrations with Talon.One. Working closely with our partner managers, you will be responsible for enabling key technology and agency partners on Talon.One’s Loyalty & Promotion Engine, supporting technology integrations, recommending best practices and ensuring a high standard of quality.
Due to the complexity of the commerce landscape and the constant evolution in our partners offerings, you will be a crucial source of information for our GTM team, there is a strong need for a Sales Engineer with excellent foundational knowledge, the ability to adapt in real-time, and a capacity for quick learning.
YOUR TASKS AND RESPONSIBILITIES:
- Help technology and agency partners to understand the value Talon.One can bring to their clients, rapidly get up and running and build integrations and guide them with best practices. Complete Audits to verify best practices have been adhered to ensure our joint customers have a best in class integration that is reliable, scalable and feature rich.
- Partner Enablement: provide training and guidance to agency partners to successfully launch their first project and support on corresponding projects. Gain visibility to support and audit integrations to help ensure reliability, scalability and success of the project.
- Design & Architect solutions to affirm how Talon.One can fit into complex tech stacks. This can involve support building custom built POCs that integrate with multiple technologies & creating data flow charts all of which must stand up to scrutiny from our prospects
- Work closely with product, customer success, and partner GTM teams to establish and document best practices, guidelines, and the overall process to both support/enable our technology partners as well as enforce the highest quality of integrations for Talon.One customers
- Sales Enablement: Create repository of demo environments/credentials for Talon.One owned connectors (training, solution briefs, demo narratives, FAQs)
- Educate the Talon.One sales and customer success team on partner connectors and GTM solutions
- Advocate for the needs of prospects & users across established integration patterns and in prioritizing the roadmap for new integrations
- Liaise with the product organization to shape features and directions
WHAT WE NEED YOU TO BRING TO THE TABLE:
- 5+ Years experience as a Partnership or Sales Engineer, Solutions Architect or Business Analyst with a technical background
- Ability to create consensus across technical and business stakeholders within enterprise organizations
- Excellent understanding of modern application architectures (e.g. REST APIs, Microservices, Container Deployment). Understanding of IT organizations, development of IT applications and, IT operations in medium to large-sized companies
- Engineering or Computer Application background
- Previous experience with problem-solving in a fast-moving, technical environment
- Passion for consulting and ability to apply and present complex solutions effectively
- Ability to adapt and tailor communication based on the industry and people you are dealing with
- Excellent written and verbal communication skills with the ability to explain complex topics in easily-understood, concise language
WHAT'S IN IT FOR YOU:
- Great in-house industry knowledge and experience
- Complex and scalable product in a niche market
- Learning budget and LinkedIn Learning
- 30 vacation days
- In-house German language courses
- Discounted Urban Sports Club membership and BVG ticket
- Work-Dog-Balance, your best friend is more than welcome!
- Mental health support with Nilo.health
WHY YOU SHOULD WORK FOR US:
- The right attitude: modern methods and a diverse, creative workspace with an open and international culture
- Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
- Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
- A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
- High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees
Do you want this job?
We’d love to hear from you! Apply directly via the form below.
Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.
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Top Skills
What We Do
Talon.One is building the world’s most sophisticated, API-based Promotion Engine. That means we provide the entire backend and user interface our clients need to build loyalty programs, generate coupons, track referrals, create bundles, and really any other promotion solution they can imagine — all using our rule-based engine.
We believe that rewarding customers and creating incentives are an essential part of building meaningful relationships and we want to make rich, scalable promotion tools available to marketers in companies of all sizes.
From our HQ in Berlin, to our offices in Boston, Birmingham and Singapore, Talon.One is made up of over 96 people from over 40 nationalities. Despite our different origins and our spread across the globe, we all have a few things in common — we love creative problem solving, we value independent thought and we want to give developers and marketers the tools they need to create promotions from scratch in a simpler, more intuitive way.
Why Work With Us
Talon.One is the first all-in-one Promotion Engine, and our technology is now the gold standard for promotion micro services. We’re strong advocates of flexibility in our product and the same is true in our working lives. We don’t believe that your job has to be the most important thing in your life. Everyone has unique reasons to feel inspired by
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