The Sales Engineering team is rapidly expanding to support our sales functions and equip our salespeople with the technical resources they need to help drive revenue growth. The Pre-Sales Engineering team is responsible for providing technical expertise and consulting to organizations during their evaluation and to help show the value of JumpCloud solutions.
What you’ll be doing:
Acting as the technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platform
Providing tailored product demonstrations
Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges
Support direct and partner sales teams with product related questions and skill development
Building relationships with partners through technical enablement and co-selling
Assist prospects with setup and configuration of free trials
Provide technical Q&A to prospects as they progress through trial
Assess prospect readiness to enter a formal sales cycle
Understand implementation best practices to advise on the quickest customer time to value
Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve
Provide evaluation framework for prospects to follow in their POV
We’re looking for:
Excellent written and verbal communications skills
Ability to make the complex simple
Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience
Desire and ability to learn new complex concepts
Preferred Qualifications:
2-5 years experience in a technical Sales Engineering or similar role
Strong knowledge of Cloud/SaaS technologies
Strong understanding of Active Directory environments
Understanding of network architecture
Knowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS
Familiarity with MDM, RMM, or similar endpoint solutions
Familiarity with MFA technologies such as TOTP, WebAuthn
Experience configuring and deploying identity and/or directory solutions
Experience with basic scripting languages such as bash/Powershell
Experience with API integration and automation
Experience with both direct and channel/partner sales cycles
Must be fluent professionally (written and spoken) in Spanish and English
#LI-
Skills Required
- 2-5 years experience in a technical Sales Engineering or similar role
- Strong knowledge of Cloud/SaaS technologies
- Strong understanding of Active Directory environments
- Understanding of network architecture
- Knowledgeable in authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS
- Familiarity with MDM, RMM, or similar endpoint solutions
- Familiarity with MFA technologies such as TOTP, WebAuthn
- Experience configuring and deploying identity and/or directory solutions
- Experience with basic scripting languages such as bash/Powershell
- Experience with API integration and automation
- Experience with both direct and channel/partner sales cycles
- Fluent in Spanish and English
What the Team is Saying
What We Do
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever. We live by our core values which are: Build Connections Think Big 1% Better Every Day
Why Work With Us
We offer an incredible opportunity to see your impact. Each team member gets an up close personal view and education into building a fast growing startup. We are transparent about what we are doing, how we are doing it, and the decisions that we are making. There is opportunity to progress and flexibility to find unique approaches to our business
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Remote Workspace
Employees work remotely.
JumpCloud is committed to being remote-first across the world. We have team members in most U.S. states and in 14 countries.
