What you'll be doing:
- Acting as the technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platform
- Providing tailored product demonstrations
- Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges
- Support direct and partner sales teams with product related questions and skill development
- Building relationships with partners through technical enablement and co-selling
- Assist prospects with setup and configuration of time based trials.
- Provide technical Q&A to prospects as they progress through trial
- Assess prospect readiness to enter a formal sales cycle
- Understand implementation best practices to advise on the quickest customer time to value
- Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve
- Provide evaluation framework for prospects to follow in their POC
We're looking for:
- Excellent written and verbal communications skills
- Ability to make the complex simple
- Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience
- Comfortable with public speaking
- Desire and ability to learn new complex concepts
- Drive to help move prospects through sales process
Required Qualifications:
- 3-5 years experience in technical sales role or equivalent
- Strong technical acumen; must be able to understand complex IT challenges and align them to JumpCloud solutions
- Strong presentation skills, ability to conduct product demonstrations
- Must be able to work hours that coincide with EMEA customers.
Preferred Qualifications:
- Basic knowledge of IT, Cloud, SaaS technologies
- Basic understanding of network architecture
- Knowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS
- Familiarity with MDM, RMM, or similar endpoint solutions
- Familiarity with MFA technologies such as TOTP, WebAuthn
- Experience configuring and deploying identity and/or directory solutions
- Experience with scripting languages, PowerShell preferred.
- Experience with both direct and channel/partner sales cycles
- Experience with MEDDIC Sales Methodology
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What We Do
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
We live by our core values which are:
Build Connections
Think Big
1% Better Every Day
Why Work With Us
We offer an incredible opportunity to see your impact. Each team member gets an up close personal view and education into building a fast growing startup. We are transparent about what we are doing, how we are doing it, and the decisions that we are making. There is opportunity to progress and flexibility to find unique approaches to our business
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Employees work remotely.
JumpCloud is committed to being remote-first across the world. We have team members in most U.S. states and in 14 countries.
