About Us!
Founded in 2002, Raptor has partnered with more than 60,000 schools in 55 different countries, including 5,300+ K-12 US school districts, to provide integrated visitor, volunteer, attendance, dismissal, emergency management, and safeguarding software and services covering the complete spectrum of school and student safety.
We are passionate about our mission to protect every child, every school, every day!
About the Role
The Sales Enablement Specialist executes Raptor’s enablement plan by building, maintaining, and delivering training and field-ready content. You will run onboarding and monthly trainings, administer our LMS/knowledge base, and keep materials current with product releases and sales-process updates. You’ll coordinate across Sales, Product Marketing, and Product to ensure the field has accurate, high-value assets—then report adoption and completion metrics. (Strategy, stage governance, event ROI, and global localization are owned by the Senior Manager, Sales Enablement.)
Key Responsibilities:
- Deliver training & onboarding
- Facilitate new-hire onboarding and monthly all-sales training (live and async).
- Coordinate speakers, calendars, agendas, and follow-ups; publish recordings and guides.
- Administer certification checklists and track completion in the LMS.
- Own content hygiene (LMS/KB)
- Administer Lessonly (or equivalent) and manage content in Highspot/SharePoint.
- Keep assets current with product releases, feature updates, and process changes within a 5-business-day SLA.
- Tag, version, and archive content; maintain clear taxonomy and “best-of” collections.
- Support sales plays & launches
- Turn PMM briefs into rep-ready play cards, talk tracks, and objection handlers.
- Apply approved US/UK overlays (terminology, procurement notes, safeguarding references) to materials; escalate gaps to the Senior Manager.
- Run enablement operations
- Coordinate logistics and content packs for QBRs/SKO (no agenda/ROI ownership).
- Collect seller/manager feedback; surface insights and content gaps to the Senior Manager and PMM.
- Maintain an enablement calendar and intake board; track tasks to done.
- Light reporting & tooling
- Pull basic Salesforce and Gong reports (attendance, completion, asset views, call-tag usage).
- Publish enablement input/adoption dashboards and meeting notes.
- Support content searchability and usage analytics in Highspot/LMS.
Qualifications:
- 2–4 years in Sales Enablement, Sales Ops, Biz Ops, Rev Ops, L&D, or field training within SaaS (EdTech a plus).
- Strong facilitation and writing skills; you turn PMM briefs into crisp, rep-ready materials.
- Hands-on LMS/knowledge-base administration (e.g., Lessonly/WorkRamp, Highspot/Seismic, SharePoint/Drive).
- Working comfort with Salesforce (reports/views) and Gong (snippets/tags); detail-oriented versioning and tagging.
- Project coordination discipline: clear checklists, reliable follow-through, proactive escalation.
- Service mindset, excellent communication, and the ability to collaborate across teams and time zones.
- Basic design chops (PowerPoint, Google Slides, Canva) for polished enablement assets.
- Experience supporting QBR/SKO operations and post-event surveys.
- Familiarity with UK education terminology and procurement nuances (you’ll apply approved overlays).
- You join the gold standard in school safety software.
- You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe.
- You will work with diverse teams made up of some of the best minds in the industry.
- You will get exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees.
- You will have access to a robust benefits package that includes:
- Remote-first philosophy
- Flexible paid time off
- Paid parental leave
- 11 Paid holidays per year
- Workplace flexibility
- Affordable health coverage (medical, dental, vision), paid 100% for employee only medical
- 401(k) employer contribution to help you plan for the future
- Company paid life insurance, STD, and LTD
- Pet insurance
If you are a resident of California, Colorado, New Jersey, New York or Washington, please reach out to [email protected] for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.
Raptor Technologies is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.
Top Skills
What We Do
Raptor is driven by our mission to protect every child, every school, every day. Founded in 2002, Raptor provides integrated school safety software enabling schools to safeguard students and staff, screen visitors, track volunteers, report on drills, respond to emergencies, and reunite families. Raptor is trusted by over 50,000 schools worldwide to keep staff and children safe.
