Sales Enablement Specialist

Posted 9 Days Ago
Be an Early Applicant
Belleville, MI
65K-75K Annually
Entry level
Logistics
The Role
The Sales Enablement Specialist supports the sales, customer experience, and marketing efforts at Ascent Global Logistics. Responsibilities include managing the CRM, conducting data audits, providing sales reports, and developing training content for the sales team, all aimed at enhancing the sales process and customer experience.
Summary Generated by Built In

About Ascent

Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services. The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts. Ascent’s offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services. The experienced Ascent team solves customers’ most challenging logistics needs by providing industry-leading service and top-tier satisfaction.

Our Guiding Principles

At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and ‘play hard’ by creating an environment where tasks are performed with a can-do attitude from start to finish. We ‘play smart’ by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we ‘play together’ by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved.

What You’ll Do

The primary responsibility of the Sales Enablement Specialist is to support sales, customer experience and marketing programs to ensure a smooth sales process and customer experience for the customer and Ascent Global Logistics. This position will report directly to the Sr. Director of Sales Governance.

  • Data & Systems Management
  • Maintain and execute the CRM and Sales Data Audit process to set standards.
  • Perform data enrichment research and maintain appropriate data within the CRM.
  • Manage report requests and analysis to support sales representatives and sales leadership.
  • Manage, test and implement CRM updates, changes, and enhancements.
  •  Sales & Leadership Support
  • Maintain dashboards, reports and KPI data within the CRM.
  • Work with sales team to resolve data integrity issues in support of CRM hygiene.
  • Provide reporting to Sales regarding lost business, new opportunities/pipeline, account onboarding, etc.
  • Manage sales account assignments and territory coverage model.
  • Serve as the subject matter expert for the sales organization in relation to systems and processes used within the sales cycle.
  • Assist with the development of education and training content to establish core sales fundamentals for new and existing sales team members.
  • Assist with driving key projects and initiatives that drive overall sales growth.
  • Organizational Support
  • Work with marketing on administration and management of campaigns and associated data.
  • Works closely with Business Implementation on account alignment and data needs.
  • Partner with Marketing to support sales communications, sales updates, newsletters, etc.

What You’ll Bring

  • High energy with a “can do” attitude, a positive demeanor, a sense of purpose, and the ability to have fun and adapt.
  • Diplomacy, integrity, and presence that enables you to work effectively with a wide range of personalities at all levels within the organization.
  • Detail-orientated with the ability to multi-task and prioritize tasks.
  • Bachelor’s degree or equivalent related work or military experience
  • 3 or more years of experience in sales, sales operations, supply chain management, logistics, engineering, or operations preferred.
  • Prior experience with CRM’s, creating reports, developing dashboards, auditing activity, and managing users
  • Project management experience
  • Solid experience with Microsoft Office (Excel, Word, PowerPoint, Access, and Project)

Ascent’s Competitive Benefits

  • 401(k) and employer matching
  • Life Insurance
  • Health, Dental, Vision Insurance
  • Short- & Long-Term Disability
  • Paid Time Off (PTO)
  • Employee Assistance Program
  • Paid Parental Leave
  • Employee Wellness Program
  • Paid Holidays
  • Employee Recognition Programs
  • Flexible Spending Account (FSA)
  • Tuition Reimbursement
  • Health Savings Account (HSA)
  • Overtime, Differential & Bonus Pay

Salary Range: $65,000 - $75,000

Top Skills

CRM
The Company
HQ: Belleville, MI
600 Employees
On-site Workplace
Year Founded: 2017

What We Do

At Ascent, we solve supply chain and logistics challenges for thousands of customers worldwide. Ascent is a recognized supplier of the year for multiple Fortune 500 companies as well as a partner to thousands of small and medium-sized businesses. Ranked among the Top 100 Global 3PLs by Inbound Logistics as well as the Top 40 3PLs and Top 20 Freight Brokerages in North America by Transport Topics, Ascent’s #1 market share in the North American ground and air expedite market has provided it the foundation to become the preferred logistics provider to a marquee portfolio of the world’s largest and most sophisticated corporations. Ascent’s offerings include truckload, less-than-truckload, global forwarding, air charter, specialized, brokerage, managed transportation and expedite solutions. The company moves over 250,000 shipments annually through its competitive PEAK freight marketplace.

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