The Sales Enablement Specialist is responsible for providing learner-centered development programs designed to teach sales the skills needed to perform on the job. The training is designed and delivered with the specific intent of increasing job capabilities and sales performance. This position requires the incumbent to design and implement sales training initiatives, strategies and objectives into a common organizational framework and work with an agile mindset. It also requires staying current in effective training techniques and being involved with special projects, and project teams, as appropriate.
About the Role
In this opportunity as Sales Enablement Specialist, you will:
- Be responsible for efficiently developing curricula for sales and client management professionals
- Conduct needs analysis to determine training needs and delivery methods
- Partner with sales/account management, Sales Learning Leads and other stakeholders to deliver sales skills training
- Determine appropriate instructional procedures/methods and develop corresponding curricula and reference guides
- Monitor the effectiveness of existing training, evaluate projected new curricula and programs to determine overall effectiveness
- Develop effective communication vehicles to ensure training programs are fully understood and appropriately valued by the students and other stakeholders
- Design and deliver presentation and training as needed
- Perform other related duties and projects as assigned
ESSENTIAL JOB FUNCTIONS/REQUIREMENTS
- Provide continuous follow-up with clients and ongoing evaluation of sales training programs
- Create, design, and develop a wide variety of learning materials such as facilitator guides, online training, self-study guides, case studies, demonstrations, and simulations
- Migrate instructor-led training to online asynchronous learning where appropriate
- Completes all projects in an efficient manner, always evaluating the value of the project to the business to determine the appropriate time and resources to devote to the project
- Consult with internal stakeholders on ways to leverage training with respect to their business plans and goals
- Effectively incorporate adult learning principles into all components of curriculum, with a particular emphasis on accelerated learning design and development
- Analyze needs and propose solutions by gathering formation about client needs, diagnose learning issues
- Apply business acumen to build and document the business case for investing in learning and development programs
- Plan and implement projects by developing action plans, obtaining resources, and completing assignments in a timely manner to ensure learning goals are achieved
- Communicate effectively by expressing thoughts and ideas in a clear, concise and compelling manner. Model personal development by actively identifying new areas for one's own personal learning; regularly create and take advantage of learning opportunities; apply newly gained knowledge and skill on the job
About You
You're a fit for the role of Sales Enablement Specialist if your background includes:
- BA or BS required
- Strong background in sales or sales training and methodologies is preferred
- 2+ years progressive experience in training and development is preferred
- 5+ years sales or account management experience preferred
- Working knowledge Thomson Reuters products is preferred
- Strong business acumen and leadership experience
- Proficient in Word, Excel, PowerPoint, Outlook, Microsoft Teams
- Ability to produce large quantities of work within short timeframes when necessary
- Must be able to originate a creative and innovative approach to sales and account management's training needs.
- Must have excellent communication/presentation skills along with demonstrated coaching/mentoring skills.
- High level of energy and confidence with ability to stimulate and motivate attendees.
- Must be able to travel up to 10% of the time.
- Extensive experience with scope, design, development, execution and assessment of learning content in business environments, preferably in sales and marketing.
- Demonstrated project management skills.
KNOWLEDGE AND SKILLS
- Excellent written communication skills. Proven business writing skills and use of vocabulary, grammar and letter structure
- Strong listening skills. Seeks clarification and complete understanding of an issue prior to action
- Builds on-going business relationships within and outside of Education, Training & Development
- Utilizes discretionary decision making to effectively achieve outcomes beneficial to all departments and to all parties trained
- Identifies and finds solutions to potential training problems which may be systemic to the organization
- Open, honest, professional. Displays confidence and courage in difficult and diverse situations
- Detail oriented, self-motivated and able to work independently
- Works with an agile mindset
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What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
- Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
- Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
- Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking.
- Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
- Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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More information about Thomson Reuters can be found on https://thomsonreuters.com.
What We Do
Thomson Reuters (NYSE / TSX: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. The company serves professionals across legal, tax, accounting, compliance, government, and media. Its products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. For more information, visit tr.com.