A New Chapter: Dsquares X Prepit
We’re excited to share that Prepit has officially joined the Dsquares family! This acquisition marks a new chapter where we combine Prepit’s innovation and agility with Dsquares’ expertise and scale to build even stronger, more impactful loyalty and engagement solutions.
About Prepit:
Prepit aims to bridge the gap between restaurants & their diners, building lasting relationships using technology enabled solutions. Through a loyalty engine and a gamified online ordering experience, Prepit enables restaurants to collect critical diner data, identify trends in customer behavior, and directly communicate with diners to generate recurring business.
Our People is our Brand
Developing seamless loyalty solutions is only possible with a great team. Our culture is open, collaborative, and empowering. If you're passionate, driven, and eager to make an impact—you'll fit right in.
About The Role:
Drive growth by direct sales and enable the sales team by qualifying potential customers and making sure they fulfil the company’s objectives.
Key Responsibilities:
- Direct Sales: Conducting outbound phone calls to potential customers to introduce and sell products or services.
- Lead Generation: Following up on generated leads and making contact with potential customers.
- Customer Engagement: Building rapport with customers, understanding their needs, and providing information about products and offers.
- Order Processing: Processing orders for existing customers and initiating repeat purchases.
- Sales Support: Upselling and cross-selling additional products or services to both new and existing customers.
- Record Keeping: Maintaining accurate and updated customer databases, documenting sales, and managing customer information.
- Customer Service: Addressing customer questions, managing conflicts, and ensuring customer satisfaction.
- Achieving Goals: Working towards and meeting monthly, quarterly, and annual sales targets.
- Sales Operations: handling closed deals documents cycle, sales dashboards & data input
Requirements
- 3 years of experience in sales, business development, and sales strategy, 1 years in F&B industry.
- Communication: Excellent verbal communication and interpersonal skills to persuade customers.
- Salesmanship: Strong sales skills, including negotiation and the ability to guide a conversation to a successful close.
- Active Listening: Patience and the ability to listen to customer concerns to understand their needs.
- Product Knowledge: A thorough understanding of the products or services being sold.
- Technology Skills: Proficiency in using relevant software, databases, and computer systems.
- Resilience: The ability to handle rejection and stress when dealing with customers.
- Organization: Meticulousness in record-keeping and managing customer information.
Benefits
- Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover.
- Work-Life Balance: Achieve optimal well-being with our hybrid work environment, generous maternity and paternity benefits, and regular team-building events.
- Continuous Development: Expand your horizons through our commitment to learning and development opportunities.
Skills Required
- 3 years of experience in sales, business development, and sales strategy
- 1 year of experience in the food & beverage (F&B) industry
- Excellent verbal communication and interpersonal skills
- Strong salesmanship, negotiation, and closing ability
- Active listening and customer needs assessment
- Thorough product knowledge of offered solutions
- Proficiency with software, databases, and computer systems
- Resilience and ability to handle rejection and stress
- Strong organization and meticulous record-keeping
What We Do
Dsquares is a loyalty and rewards company that helps businesses increase customer loyalty and retention. As the Global Loyalty Expert, the company equips businesses with an impressive array of tools that span the entire spectrum of strategic commercial planning, merchant management, and state-of-the-art AI and Data Analytics. This robust platform seamlessly integrates modern capabilities like ingenious pointing systems, electrifying e-vouchers, captivating gamification elements, and enlightening analytics tools. Operating across more than 10 countries in the Middle East and Africa, Dsquares partners with enterprises across diverse sectors, including banking, telecom, and retailers, revolutionizing the way businesses thrive in the competitive landscape.
