Dsquares is not just a loyalty program provider; we specialize in crafting loyalty solutions that deliver unforgettable experiences, ensuring customers keep returning. From concept to execution, we handle the entire loyalty journey, turning brands into cherished favorites.
Our tech-savvy team is driven by a passion for innovation, empowering businesses to cultivate lasting relationships with their clients.
Our team is the core of Dsquares. We believe that exceptional people create exceptional solutions. Our culture is founded on openness, empowerment, and a collective passion for delivering extraordinary customer experiences. Join us and be part of a team that’s redefining loyalty programs.
More than rewards, we create experiences. And more than customers, we build advocates.
About the role:
We're looking for an AI Transformation Specialist to help drive AI adoption across the organization. In this role, you'll work closely with different departments to identify opportunities where AI can improve efficiency, automate processes, and enhance decision-making. You'll lead AI initiatives from idea to implementation while ensuring employees are equipped to embrace new ways of working.
Duties & Responsibilities:
- Identify business processes that can be optimized through AI solutions.
- Partner with business stakeholders to understand challenges and translate them into AI use cases.
- Lead the implementation and rollout of AI-powered tools and initiatives.
- Collaborate with cross-functional teams including HR, Operations, IT, and Business Leaders.
- Design and deliver AI awareness sessions, workshops, and user training.
- Support change management and user adoption throughout AI transformation projects.
- Monitor AI initiatives, measure impact, and recommend continuous improvements.
- Stay up to date with emerging AI technologies and industry best practices.
- Ensure AI solutions align with company policies, governance, and ethical standards.
Requirements
- Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field.
- 3–5 years of experience in digital transformation, process improvement, project management, business analysis, or AI-related roles.
- Strong understanding of Generative AI tools and their business applications (e.g., ChatGPT, Microsoft Copilot, Gemini, Claude).
- Experience managing cross-functional projects and driving organizational change.
- Excellent analytical, problem-solving, and communication skills.
- Ability to simplify technical concepts for non-technical audiences.
- Strong stakeholder management and presentation skills.
Benefits
- Private Medical Insurance & life cover.
- Transportation & Mobile Allowance Benefit.
- Annual profit share.
- Hybrid working environment.
- Inclusive working environment with enhanced maternity and paternity benefits.
- Work and organizational culture which values learning.
- Regular perks such as company social, wellbeing & CSR events.
- Your Birthday Off.
- Extra day of leave for every year of completion.
Skills Required
- Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or related field
- 3-5 years experience in digital transformation, process improvement, project management, business analysis, or AI-related roles
- Strong understanding of Generative AI tools and their business applications (ChatGPT, Microsoft Copilot, Gemini, Claude)
- Experience managing cross-functional projects and driving organizational change
- Excellent analytical, problem-solving, and communication skills
- Ability to simplify technical concepts for non-technical audiences
- Strong stakeholder management and presentation skills
What We Do
Dsquares is a loyalty and rewards company that helps businesses increase customer loyalty and retention. As the Global Loyalty Expert, the company equips businesses with an impressive array of tools that span the entire spectrum of strategic commercial planning, merchant management, and state-of-the-art AI and Data Analytics. This robust platform seamlessly integrates modern capabilities like ingenious pointing systems, electrifying e-vouchers, captivating gamification elements, and enlightening analytics tools. Operating across more than 10 countries in the Middle East and Africa, Dsquares partners with enterprises across diverse sectors, including banking, telecom, and retailers, revolutionizing the way businesses thrive in the competitive landscape.
