Sales Enablement Manager

Posted 5 Hours Ago
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London, Greater London, England, GBR
In-Office
Mid level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
We empower the restaurant community to delight guests, do what they love, and thrive.
The Role
Lead international sales enablement for SMB: design and deliver live and on-demand training, customise sales motion and talk tracks, partner cross-functionally to create content, support sales leadership to drive attainment, reinforce seller tools, maintain materials, and execute training events and occasional onsite meetings.
Summary Generated by Built In

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As a Sales Enablement Manager supporting our international team, you'll work closely with international sales teams, their leaders, enablement peers, and cross-functional partners to execute programmes and provide ongoing training that accelerates the performance of sales professionals.

A day in the life

  • Develop, facilitate, and sustain engaging and impactful training sessions and programmes (both live and on-demand) for ramped and unramped AEs, including measuring impact on performance
  • Customise the sales motion for the SMB segment, including talk tracks and positioning
  • Own communications to the SMB segment
  • Partner with cross-functional stakeholders to develop and deliver training content
  • Support sales leadership in executing initiatives that drive key metrics and attainment of sales goals
  • Reinforce tools that enhance seller performance
  • Maintain training and enablement materials
  • Execute training events and occasional onsite meetings

What you'll need to thrive

  • Direct sales experience in a closing role with a track record of high performance
  • Proven expertise in sales methodologies such as Sandler, SPIN, Challenger, or MEDDPICC, with a demonstrated ability to drive adoption and measurable results
  • Previous sales enablement or training experience (formal or informal)
  • Proven track record of coaching and mentorship
  • Project management and content creation experience
  • Strong decision-making skills and execution ability
  • Strong interpersonal and presentation skills
  • Ability to understand the sales process and identify strengths and development areas in sellers, with a structured approach to feedback and coaching
  • Data-driven mindset with a habit of tying enablement work back to performance outcomes
  • A self-starter who thrives with autonomy and is energised by navigating ambiguity rather than waiting for perfect conditions
  • Natural curiosity and a genuine appetite for learning, whether that's about the product, the market, or what makes sellers tick
  • Enthusiasm for AI and a willingness to actively incorporate AI tools into how you work and how you build enablement
  • Ability to work independently and adapt in a fast-moving environment
  • Experience with sales tools such as Salesforce
  • Experience in a growth or expansion sales motion is a plus, whether through account management, upselling, or a similar capacity
  • Comfort working across time zones; you'll support our existing international markets and may contribute to the launch of new one.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Skills Required

  • Direct sales experience in a closing role with a track record of high performance
  • Proven expertise in sales methodologies such as Sandler, SPIN, Challenger, or MEDDPICC and ability to drive adoption
  • Previous sales enablement or training experience (formal or informal)
  • Proven track record of coaching and mentorship
  • Project management and content creation experience
  • Strong decision-making skills and execution ability
  • Strong interpersonal and presentation skills
  • Ability to assess sales process, identify seller strengths and development areas, and deliver structured feedback/coaching
  • Data-driven mindset and habit of tying enablement to performance outcomes
  • Self-starter who thrives with autonomy and navigates ambiguity
  • Enthusiasm for AI and willingness to actively incorporate AI tools into work and enablement
  • Ability to work independently and adapt in a fast-moving environment
  • Experience with sales tools such as Salesforce
  • Experience in a growth or expansion sales motion (account management, upselling, or similar)
  • Comfort working across time zones and supporting international markets, including potential new market launches

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The Company
HQ: Boston, MA
5,000 Employees
Year Founded: 2011

What We Do

Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business, including point of sale, payments, supplier management, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants increase revenue, streamline operations and deliver amazing guest experiences.

Why Work With Us

Our recipe for an awesome workplace: One splash of friendship A dollop of impact A sprinkle of no hierarchy & A heavy spoonful of individuality Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work. *100% Sunday scary free

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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