In this role, you will directly impact the success of Achieve's wholesale partners, their agents, and managers. By supporting onboarding, training, and performance optimization, you will enhance partner and agent confidence in Achieve's backend support. Your insights from Quality Assurance, compliance, and performance data will surface trends, risks, and opportunities that contribute to coaching strategies, partner retention, and consistency across partner experiences. Your work also supports long-term partner growth by ensuring scalable, consistent enablement practices, while reinforcing compliance adherence and reduced risk exposure. Ultimately, your efforts contribute to Achieve's mission of helping everyday consumers reach financial success.
Key Responsibilities:
- Onboarding and Training: Support new partner onboarding and training to ensure agents and managers are confident and effective in representing Achieve's best-in-class backend support.
- Performance Optimization: Analyze enrollment, Quality Assurance, and compliance data to identify trends, risks, and performance opportunities that inform coaching strategies executed by senior leadership.
- Resource Development: Use QA/compliance insights to recommend enhancements to training programs and resources in partnership with Learning & Development.
- Collaboration: Collaborate with trainers to ensure effective onboarding and training delivery, and with coordinators to maintain consistent focus on Quality Assurance and compliance.
- Leadership Alignment: Partner with senior leadership to align on insights and performance opportunities.
- Cross-Functional Collaboration: Work with internal teams to identify opportunities, address issues, and improve partner experience through enablement practices.
Qualifications
What you'll bring:
- Leadership Skills: Demonstrated ability to influence partner performance through insights and enablement programs; strong collaboration and relationship-building skills.
- Experience: Background in sales training, sales enablement, quality assurance, or compliance enablement required; direct sales experience preferred.
- Communication: Strong communication, presentation, and collaboration skills.
- Technical Proficiency: Proficiency in Microsoft/Google Productivity Suites and CRM systems, preferably Salesforce. Familiarity with AI-driven Quality Assurance and compliance tools required.
- Education: Bachelor's degree or equivalent experience preferred.
- Travel: Ability to travel up to 75%.
Additional Information
Achieve well-being with:
- Hybrid and remote work opportunities
- 401 (k) with employer match
- Medical, dental, and vision with HSA and FSA options
- Competitive vacation and sick time off, as well as dedicated volunteer days
- Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
- Up to $5,250 paid back to you on eligible education expenses
- Pet care discounts for your furry family members
- Financial support in times of hardship with our Achieve Care Fund
- A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups
Join Achieve, change the future.
At Achieve, we're changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you'll get to be a part of their journey to a better financial future. We're proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job-it's a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.
Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve's Talent Acquisition leader.
Company Description
Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.
Skills Required
- Background in sales training, sales enablement, quality assurance, or compliance enablement
- Direct sales experience
- Strong communication, presentation, and collaboration skills
- Proficiency in Microsoft/Google Productivity Suites and CRM systems, preferably Salesforce
- Familiarity with AI-driven Quality Assurance and compliance tools
- Bachelor's degree or equivalent experience
What the Team is Saying
.jpeg)
.jpeg)
.jpeg)
.jpeg)
Achieve Compensation & Benefits Highlights
-
Healthcare Strength — Health coverage includes multiple medical, dental, and vision options and no‑cost Talkspace access via the EAP, alongside life and disability coverage.
-
Retirement Support — A 401(k) with employer match supports long‑term savings through a defined plan structure.
-
Leave & Time Off Breadth — Hybrid/remote roles, flexible or generous PTO, paid holidays, floating holidays, and paid volunteer time provide varied time‑off options.
Achieve Insights
What We Do
Formally known as Freedom Financial Network, Achieve launched in 2022 as the leading digital personal finance company helping everyday people get on, and stay on, the path to a better financial future. Achieve delivers personalized financial solutions for real people through intelligent technology and an empathetic human touch. From the single parent trying to buy a home to the overworked employee drowning in debt, we provide innovative solutions, budgeting tools, and education to help them move from surviving to thriving. We put our members first by coaching them through their financial health journey to understand what’s working for them and what’s not. Our tailored approach is designed to meet everyone where they are in life because they’re more than just a credit score. Our people make the biggest difference. With more than 2,200 teammates between California, Arizona, Florida, and Texas, everyone collaborates together to make an impact towards our mission; to empower everyday people to move forward on a path to a better financial future. We’re committed to fostering an environment where everyone can belong, while giving their true authentic selves a place to shine. Whether you’re in sales, member support, engineering, product design, IT or any of our other exciting roles, you’ll join a team passionate about serving our members and embracing our core values every day: Care (For everyone) Get Better (Every day) Act With Integrity (Every time) Collaborate (With everyone)
Why Work With Us
The technology we are building has real human impact to positively change the trajectory of millions of American families living with the crippling weight of consumer debt. Our growing teams are determined to get better every day through open collaboration and genuine family-like care for the whole person—engineers are never lost in the shuffle.
Gallery
Achieve Teams
Achieve Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
