The Role
Build and execute a comprehensive sales enablement strategy covering seller onboarding, continuous development, sales methodology, product knowledge, playbooks, content, and workflow-based training. Partner with Sales, Revenue Operations, Marketing, and Product to improve seller productivity, CRM adoption, process consistency, and commercial performance. Develop enablement programs, maintain knowledge assets, support Salesforce usage, and measure impact through metrics including pipeline generation, conversion, sales-cycle velocity, and revenue.
Summary Generated by Built In
The Sales Enablement manager role is fixed term for ~13 months. They will be responsible for building and executing a comprehensive sales enablement strategy that improves the effectiveness, consistency and productivity of the Sales organisation. Working closely with Sales, Revenue Operations, Marketing and Product leadership, the role will ensure that commercial teams have the skills, knowledge, processes, tools and content required to position Centellic's solutions effectively and achieve revenue goals.
The role will own key elements of the seller journey, from onboarding and continuous development through to sales methodology, product and proposition knowledge, sales tools, playbooks and in-the-flow enablement. A core focus will be ensuring that enablement is embedded into the day-to-day sales environment, including within Salesforce and other tools used by the Sales organisation.
This is a highly collaborative and data-led role. The successful candidate will act as a trusted partner to Sales and Revenue Operations leadership, identifying areas where seller capability, process, content or technology can improve commercial performance and translating those opportunities into practical enablement programmes.
The role will also establish clear measures of enablement effectiveness, connecting participation and adoption with commercial outcomes such as pipeline generation, conversion, sales cycle velocity and revenue performance.
Key Responsibilities
Sales Enablement Strategy
- Develop and execute a comprehensive sales enablement strategy aligned to Centellic's overall commercial objectives and revenue goals.
- Partner with Sales and Revenue Operations leadership to identify capability, process and performance gaps and develop targeted interventions to address them.
- Act as a trusted advisor to regional Sales leadership, providing recommendations that improve sales productivity, consistency and effectiveness.
- Foster a culture of continuous learning, knowledge sharing and development across the Sales organisation.
- Develop and own a best-in-class onboarding programme that provides a consistent experience and foundation for new commercial employees globally.
- Build structured learning programmes that develop seller capability across the full sales cycle, including prospecting, discovery, qualification, solution positioning, value articulation, negotiation and closing.
- Create and deliver engaging training programmes, workshops, coaching sessions and supporting materials for diverse commercial audiences.
- Maintain accurate records of training participation and completion, enabling the business to evaluate engagement and connect enablement activity with commercial outcomes.
- Develop effective in-the-flow enablement, ensuring sellers can access relevant guidance, content and learning at the point of need, including through Salesforce and other sales technologies.
- Work with Revenue Operations and Sales leadership to embed consistent sales methodologies, processes and best practices across the Sales organisation.
- Support the adoption and effective utilisation of Salesforce and the wider sales technology stack, ensuring technology supports rather than adds friction to the seller workflow.
- Identify opportunities to improve sales processes, seller productivity and technology adoption through training, guidance and workflow-based enablement.
- Translate commercial processes and methodologies into practical playbooks, tools, templates and resources that sellers can use in their day-to-day work.
- Create, audit and maintain sales enablement documentation, including playbooks, training materials, process guidance and knowledge-management assets.
- Ensure Sales teams can easily find and use the right information, content and guidance throughout the sales process.
- Work closely with Marketing to ensure consistent messaging and develop compelling sales assets including pitch materials, presentations, case studies, product sheets and other customer-facing collateral.
- Partner with Product teams to translate product capabilities, features, positioning and competitive differentiation into clear and compelling sales narratives.
- Ensure enablement content remains relevant, accurate and aligned with changing products, markets and commercial priorities.
Skills Knowledge and Expertise
Essential Experience
- 3+ years' experience within Revenue Operations, Sales Operations, Sales Enablement, Sales Training or a closely related commercial role, ideally within a B2B SaaS, subscription, data/information services or professional services environment.
- Strong working knowledge of Salesforce, including an understanding of how CRM processes, data and workflows support sales execution, reporting, coaching and enablement.
- Demonstrable experience designing and implementing sales enablement programmes that support measurable commercial objectives.
- Experience developing and delivering onboarding, training and continuous development programmes for Sales teams.
- Strong understanding of B2B sales processes, methodologies and best practices across the full sales cycle.
- Experience working with sales technology and understanding how tools should be integrated into seller workflows to drive adoption and productivity.
- Experience partnering with senior Sales, RevOps/SalesOps, Marketing and Product stakeholders.
- Previous sales management, commercial leadership or direct sales experience would be highly advantageous.
- Strong commercial acumen with an understanding of the relationship between sales activity, pipeline, conversion, sales cycle, revenue and performance.
- Analytical mindset with the ability to interpret Salesforce and broader commercial data to identify trends, diagnose performance challenges and inform enablement priorities.
- Ability to define meaningful KPIs and assess the effectiveness and commercial impact of enablement initiatives.
- Strong understanding of CRM adoption, sales process optimisation and the importance of high-quality commercial data.
- Results-oriented approach with a focus on improving seller effectiveness and delivering measurable business outcomes.
About Centellic
Centellic stands at the center of the markets it serves, empowering organizations with indispensable data and insight to make critical decisions on growth, risk and opportunity.
Through proprietary data, deep market expertise and AI-enabled technology, our platforms are embedded in client workflows. That capability is underpinned by our events, which bring the market together to share perspective and deepen understanding of the issues shaping each sector. Together, they give organizations earlier visibility of emerging trends, and the clarity and confidence to act when decisions matter.
At Centellic, we’re a global intelligence and information services business, setting the standard for how critical business decisions are made.
Why Centellic?
At Centellic, we help our clients make better decisions, and our people are at the heart of that work. Every individual plays an important role in this, bringing curiosity and high standards to everything they do.
Those who thrive here take ownership, care deeply about their work and are committed to excellence. Standards are high because our people set them that way. And while we have decades of expertise, we are still growing, pushing and building something extraordinary.
Centellic’s advantage is our people and the culture we’ve created together. It’s an environment where individuality is encouraged, relationships are genuine, and there’s a strong sense of purpose in what we’re building together. Collaborative, respectful and driven, we take our work seriously without taking ourselves too seriously.
Benefits
Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:
Start of employment:
- Eye care
- Employee Assistance Programme
- A day off for your birthday
After 3 months employment:
- Pension (4% employer contribution and 4% employee contribution)
After 4 months employment:
- Life assurance
After probation:
- Cycle to work scheme
- Season ticket loan
- £350 annual wellbeing allowance to contribute to gym memberships or fitness classes
- Puregym access
- Perks at work platform access
After 1 year service:
- Private healthcare
Additional Perks:
- Company socials
- Access to Employee Affinity Networks
- Mentoring scheme
- Volunteering Day
- Mortgage Advice
- Work from anywhere (2 weeks)
- Generous parental leave
We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page.
‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’
‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’
About
Please visit our website for more information.
Skills Required
- 3+ years of experience in Revenue Operations, Sales Operations, Sales Enablement, Sales Training, or a closely related commercial role
- Strong working knowledge of Salesforce and CRM processes, data, and workflows
- Experience designing and implementing sales enablement programs tied to measurable commercial objectives
- Experience developing and delivering onboarding, training, and continuous development programs for sales teams
- Strong understanding of B2B sales processes, methodologies, and best practices across the full sales cycle
- Experience working with sales technology and integrating tools into seller workflows
- Experience partnering with senior Sales, Revenue Operations, Marketing, and Product stakeholders
- Strong commercial acumen and understanding of sales activity, pipeline, conversion, sales cycle, revenue, and performance
- Analytical mindset with ability to interpret Salesforce and commercial data
- Ability to define KPIs and assess enablement effectiveness and commercial impact
- Strong understanding of CRM adoption, sales process optimization, and commercial data quality
- Previous sales management, commercial leadership, or direct sales experience
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The Company
What We Do
Law Business Research (LBR) is a technology-enabled information services business powering the global legal industry with intelligence, analytics and performance data. We are a fast-growing, innovative company with a dynamic and diverse culture, and we take great pride in delivering a world-class, cutting-edge service to our global clients. By applying the latest technology to the fast-moving legal world, we enable our users to find their competitive edge and decide with confidence, armed with the insight they need. LBR delivers trusted intelligence and insight to users around the world through a range of tools and platforms that combine proprietary data and unique analysis. We make sense of complex, fast-changing information and enhance critical decision-making. With an international team of over 500 experienced professionals, LBR has a proven track record of informing, engaging and connecting legal practitioners. Our specialist platforms help clients enhance their decision-making, manage legal risk and drive improved performance.
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