Reports to: Director of Sales Operations
Department: GTM Operations
Location: Miami, FL
About eMed──────────────────────────────────────────────────────────
The GLP-1 era didn't create America's metabolic crisis. It just made it impossible to look away. Roughly 90% of U.S. healthcare spending goes to chronic disease that begins in metabolism, and for decades the system's answer was to wait for a massive health issue, then send the bill. eMed was built to get there first.
We are at the epicenter of healthcare transformation an AI enabled platform. We put diagnostic-grade blood testing on people's kitchen tables, clinicians on their screens in minutes, and real biomarkers at the center of every decision.
Today we offer GLP-1 management, where employers facing double-digit cost increases need programs that actually work. That's where we're winning. It is not where we stop. Cardiometabolic risk gets caught years before it becomes a claim that's we're building. If you've spent your career watching healthcare treat consequences, come help us treat causes. Key Responsibilities1. Training & Onboarding
- Design and run a structured new-hire onboarding program that ramps AEs, BDRs, and channel sellers to productivity quickly, with clear 30/60/90-day milestones and certification checkpoints.
- Deliver ongoing training programs: product and clinical knowledge, sales methodology, competitive positioning, Salesforce and tooling best practices, and skills coaching.
- Drive adoption of the revenue tech stack — including conversation intelligence (Gong) — using call libraries, snippets, and real deal examples to reinforce best practices and scale what top performers do.
- Measure enablement effectiveness through ramp time, content usage, certification completion, and win-rate trends; iterate based on data and field feedback.
- Build and maintain a centralized, organized library of sales content — pitch decks, one-pagers, battlecards, objection-handling guides, proposal templates, and case studies — so reps always have the current, approved version.
- Partner with Marketing, Product, and Clinical teams to translate product capabilities and clinical outcomes into clear, compliant, buyer-facing messaging for employers, unions, payers, and channel partners.
- Establish a content governance process: version control, review cadences, and retirement of outdated materials.
- Own and continuously improve core sales process documentation, including the Salesforce user manual, stage definitions, opportunity hygiene standards, and deal-handling procedures (e.g., partner referrals, multi-year and capitated deal structures).
- Work with Revenue Operations to document and roll out process changes, ensuring the field understands not just what changed but why.
- Serve as the connective tissue between Sales leadership, RevOps, and the field — turning leadership decisions into clear, adopted process.
- 4–7 years of experience in sales enablement, sales operations, sales training, or a quota-carrying sales role with significant enablement responsibility; B2B healthcare, benefits, or digital health experience strongly preferred.
- Proven experience building enablement programs or content libraries from scratch — this is a first-hire, zero-to-one role.
- Strong writing and instructional design skills; able to turn complex processes and clinical concepts into clear, usable materials.
- Confident live facilitator, comfortable training groups ranging from new BDRs to senior sellers.
- Working fluency in Salesforce; experience with conversation intelligence platforms (Gong or similar) and content management/LMS tools a plus.
- Highly organized self-starter who can manage competing priorities across Sales, Marketing, RevOps, and Product stakeholders in a fast-moving environment.
- Bachelor's degree in Business, Marketing, Communications, Education, or a related field (or equivalent experience).
At eMed, we're redefining how care is delivered — empowering clients and partners with technology, access, and data. You'll join a collaborative, fast-moving team shaping the future of digital health partnerships — and helping businesses make healthcare more accessible, affordable, and effective. As our first enablement hire, you'll have rare ownership: the programs, content, and processes you build will define how eMed sells for years to come.
Skills Required
- 4–7 years of experience in sales enablement, sales operations, sales training, or quota-carrying sales with significant enablement responsibility
- Experience building enablement programs or content libraries from scratch
- Strong writing and instructional design skills
- Ability to translate complex processes and clinical concepts into clear, usable materials
- Confident live facilitation and training delivery for varied seller audiences
- Working fluency in Salesforce
- Strong organization and ability to manage competing priorities across stakeholders
- Bachelor’s degree in Business, Marketing, Communications, Education, or a related field, or equivalent experience
- B2B healthcare, benefits, or digital health experience
- Experience with Gong or similar conversation intelligence platforms
- Experience with content management or LMS tools
What We Do
Our primary mission is to provide large employers, state/federal governments, unions, andpayers with unique healthcare solutions aimed at reducing obesity, improving employee health, and lowering company healthcare costs. Our integrated GLP-1 medication weight management program utilizes state-of-the-art at-home blood collection kits and connected clinical telehealth services to screen, onboard, and manage qualified candidates, ensuring medication adherence and effective management of side effects through continuous telehealth support.
Why Work With Us
eMed is a collaborative, fast-paced, innovative, industry-shaping, start-up culture that ensures our world-class team members have the opportunity to work on meaningful projects, democratize and disrupt healthcare, and positively impact our millions of customers. As they do so, they have extensive learning, development, and growth opportunities.
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