At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
As a Sales Enablement Manager, Onboarding, you'll work to build structured onboarding for our client facing teams (SDR, AE, Pre-sales, Partners etc)— helping ramping reps faster, building confidence in the sales motion, and setting them up for early quota attainment.
How will you make an impact?
- Designing and delivering onboarding programs for incoming SDRs and AEs across various segments
- Facilitating new hire bootcamps, role-plays, and live training sessions
- Building and maintaining onboarding program including, playbooks, pitch frameworks, and ramp curricula
- Partnering with Sales Leadership to define ramp milestones and success metrics (e.g., time-to-first-meeting, time-to-first-close)
- Reinforcing messaging, product knowledge, and sales methodology throughout the onboarding journey
- Identifying ramp gaps and working cross-functionally with leadership to close them
- Maintaining and updating onboarding content in the LMS or enablement platform
- Coaching new reps 1:1 on what success in their role looks like
Have you got what it takes?
- 2–4 years of experience as an SDR, BDR, or AE OR 1–3 years in a sales enablement, sales training, or revenue onboarding role
- Familiarity with sales methodologies
- Strong facilitation and presentation skills
- Experience with Sales tools (Salesforce, Outreach, Gong)
- Ability to build materials & frameworks from scratch — decks, playbooks, call scorecards
- Coachable, collaborative, and energized by helping others grow
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
About Cognigy
NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.
Requisition ID: 11428
Reporting into: Director, Enablement, Onboarding
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Skills Required
- 2-4 years experience as an SDR, BDR, or AE OR 1-3 years in sales enablement or revenue onboarding
- Familiarity with sales methodologies
- Strong facilitation and presentation skills
- Experience with sales tools: Salesforce, Outreach, Gong
- Experience maintaining and updating onboarding content in an LMS or enablement platform
- Ability to build materials and frameworks from scratch (decks, playbooks, call scorecards)
- Coachable, collaborative, and energized by helping others grow (strong interpersonal coaching skills)
NICE Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NICE and has not been reviewed or approved by NICE.
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Healthcare Strength — Benefits are described as broad and comprehensive, spanning medical, dental, vision, life, disability, and mental-health support. Added programs like FSA options and fitness stipends contribute to a well-rounded health and wellness offering.
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Retirement Support — A 401(k) is part of the package, sometimes paired with match details that are described as typical to stronger depending on role and time period. Employee stock participation is also positioned as an additional long-term wealth-building component for eligible roles.
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Flexible Benefits — Flexible work arrangements are emphasized, including hybrid setups and remote options for some roles. Flex scheduling, paid holidays, and paid sick time add to the perceived flexibility of the overall rewards package.
NICE Insights
What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
