Strategic Initiatives exists to make TrueCommerce better at how we sell, lead, coach, and execute. The Sales Enablement Lead partners with the Sr. Director of Strategic Initiatives to support execution across a connected portfolio of programs, AI for Sales, new hire onboarding, sales training, President's Club, SKO, and incentive and recognition initiatives.
This role is for someone who champions change, embraces innovation, and actively contributes to a culture of continuous learning. You bring structure and follow-through to a fast-moving, project-oriented team. Above all, you are a self-starter, you identify what needs to happen and make it happen without being managed to it.
This is a remote role, with occasional travel to Columbus, Cranberry, EMEA offices, and events.
This role partners closely with the Sr. Director of Strategic Initiatives and collaborates cross-functionally with RevOps, Marketing, Product, and People teams across NA and EMEA.
What You'll Do:
AI for Sales
- Support Hyperbound operations, scenario tracking, rep participation, score reporting, and certification completion
- Administer Claude and Chorus usage tracking, certifications, cohort progress, license management, and Skills library maintenance
- Use AI tools in your own workflow to draft materials, summarize content, and organize data efficiently
Onboarding, Training & Content
- Support design and delivery of new hire onboarding and ongoing training across sales methodology (MEDDPICC, Command of the Message), product launches, and tools
- Develop product launch enablement plans, role-based learning paths, launch communications, seller-readiness activities, and post-launch reinforcement
- Build and maintain structured learning programs including e-learning modules, assessments, certifications, and instructor-led training
- Manage the content development lifecycle, from intake and SME review through QA, publication, and ongoing maintenance
- Own and maintain the Global Sales SharePoint as the centralized source of truth for sales resources, playbooks, tools, and training
- Establish content governance to ensure global sales resources stay current, accurate, and accessible
Sales Technology Administration
- Serve as operational administrator for the sales technology ecosystem, ZoomInfo, Chorus, Claude, and other enablement and AI platforms
- Manage user provisioning, deprovisioning, license allocation, and permissions across sales tools
- Coordinate technology access for onboarding, role changes, and offboarding in partnership with IT and RevOps
- Monitor tool adoption and utilization; identify opportunities to improve effectiveness and increase ROI
Recognition, Incentives & Events
- Run the weekly leaderboard and certification communications cadence to the field
- Support President's Club eligibility tracking, communications, and event logistics
- Assist with SKO planning, leadership offsites, and the Deal Win Spotlight, logistics, content, and follow-through
Reporting & Program Coordination
- Maintain program trackers covering milestone status, certification rates, Hyperbound scores, and Claude usage
- Pull data and prepare briefing materials for leadership reviews, All Hands, and Board-facing updates
- Help coordinate cross-functional workstreams with RevOps, Marketing, Product, and People teams
Requirements for Success:
- 5+ years in program coordination, sales enablement, or training within a sales or revenue organization
- Proven self-starter, you operate independently, take initiative, and follow through without being prompted
- Champion of change and innovation, you actively encourage new approaches and model a growth mindset
- Experience designing structured learning programs, e-learning, curricula, assessments, and certifications
- Experience managing a content development lifecycle including SME review, QA, and ongoing governance
- LMS experience (Absorb, Skilljar, Anthropic Academy, or similar), course administration, completions, certifications
- Hands-on experience administering sales technology platforms, user access, licenses, and permissions
- Comfortable with sales technology, Chorus, ZoomInfo, CRM, and able to help others use it effectively
- Data-literate, you can build a tracker, pull a report, and flag when something doesn't look right
- Strong written and verbal communication skills with executive presence
- (Preferred) Familiarity with MEDDPICC and Command of the Message (or equivalent methodology)
- (Preferred) Experience with Hyperbound, Power BI, Salesforce, or NetSuite
- (Preferred) Extensive SharePoint experience
- (Preferred) Event coordination background, off-sites, SKOs, or large company events end to end
- (Preferred) Experience with AI tools (Claude, ChatGPT, or similar) in a professional setting
- (Preferred) BA in Business, Education, Marketing, or related field; MBA preferred
Perks & Benefits
- Remote first and casual work environment
- 401k with 3.5% company match and vested after 2 years
- 20 PTO days - 1 birthday day off - 3 summer days - 1 Volunteer day - 11 company holidays
- Medical, dental, vision and other life/health insurance plans
- Paid parental leave
- Wellness reimbursement program
Who is TrueCommerce?
TrueCommerce is a high-performing global supply chain network that delivers fully integrated, end-to-end supply chain visibility and management. We help some of the world’s leading brands improve supply chain performance, including Schneider Electric, DanoneWave, Siemens, Ocean Spray, and many others.
For additional information, visit our website
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- 5+ years in program coordination, sales enablement, or training within a sales or revenue organization
- Proven self-starter who operates independently and follows through without prompting
- Champion of change and innovation with a growth mindset
- Experience designing structured learning programs, e-learning, curricula, assessments, and certifications
- Experience managing content development lifecycle, including SME review, QA, and governance
- LMS experience (Absorb, Skilljar, Anthropic Academy, or similar) including course administration and certifications
- Hands-on experience administering sales technology platforms, user access, licenses, and permissions
- Comfortable with sales technology (Chorus, ZoomInfo, CRM) and able to support others
- Data-literate: able to build trackers, pull reports, and flag anomalies
- Strong written and verbal communication skills with executive presence
- Familiarity with MEDDPICC and Command of the Message (preferred)
- Experience with Hyperbound, Power BI, Salesforce, or NetSuite (preferred)
- Extensive SharePoint experience (preferred)
- Event coordination background, SKOs, off-sites, or large event planning (preferred)
- Experience using AI tools (Claude, ChatGPT) professionally (preferred)
- BA in Business, Education, Marketing (preferred); MBA preferred
TrueCommerce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TrueCommerce and has not been reviewed or approved by TrueCommerce.
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Leave & Time Off Breadth — Time off and flexibility are described as strong, with generous PTO, many holidays, and occasional summer hours in some regions. These practices are associated with good work-life balance across many teams.
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Flexible Benefits — Work location options span remote, hybrid, and onsite, and benefits are tailored by country. This flexibility and regional tailoring make the package feel adaptable to different circumstances.
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Retirement Support — Retirement programs with employer contributions, including a 401(k) with match in the U.S., are part of the core package. This provides a stable foundation for long-term financial planning.
TrueCommerce Insights
What We Do
At TrueCommerce, we empower businesses to improve their supply chain performance and drive better business outcomes. Through a single connection to our high-performance global supply chain network, businesses receive more than just EDI, they get access to a fully-integrated network that connects their customers, suppliers, logistics partners, and internal systems. Our cloud based fully-managed services help businesses achieve end-to-end supply chain management, streamlined delivery, and simplified operations. With 25+ years of expertise and trusted partnership, TrueCommerce helps businesses reach their true supply chain potential today, while preparing them for the future with our integration-agnostic network. That’s why thousands of companies — from SMBs to the global Fortune 100, across various industries — rely on us. To learn more, visit www.truecommerce.com.
