Jobs at TrueCommerce

Serve as the primary pre-implementation contact for TrueCommerce customers, gathering, validating and documenting EDI/trading partner data, coordinating with internal teams and partners, tracking milestones in PSA tools, escalating issues, and handing projects to implementation teams while providing status updates.

Lead technical discovery and solution design for complex B2B integrations. Support demos, validations, and POCs, partner with sales and product teams, create reusable technical assets, gather customer feedback, and ensure smooth handoff to implementation to increase technical win rates and reduce deployment risk.

Own NetSuite CRM data quality and pipeline hygiene for new-business across NA and EMEA. Build dashboards, analyze funnel velocity and conversion, support weekly forecasting and scenario modeling, track quota/territory capacity, and automate repetitive analytics (including AI-driven tools). Deliver actionable recommendations to sales leadership to improve coverage, forecast accuracy, and deal progression.

The Desktop Support Analyst provides first-line technical support to end users, manages hardware lifecycle, and leverages AI tools for efficiency.

Lead multiple global software development departments delivering B2B integration solutions. Define engineering strategy and roadmaps, enforce SDLC, CI/CD, automated testing, and compliance (ISAE3402). Drive architecture oversight, delivery excellence, cross-functional alignment, and people leadership across distributed teams to ensure secure, scalable, high-quality SaaS products and continuous improvement.

Senior finance leader owning ASC 606 compliance and end-to-end revenue accounting for a scaling SaaS business. Drive process standardization across quote-to-cash, oversee revenue analytics and reporting, implement ERP/AI-enabled automation (NetSuite/SuiteBilling), advise senior leadership on complex deals, manage audits and controls, and build a high-performing team.

The Senior Account Executive will drive new business growth in EMEA, managing the full sales cycle, building pipelines, and ensuring customer retention across various industries.

Customer-facing role supporting and implementing a Vendor Managed Inventory (VMI) solution. Provide day-to-day customer support, analyse performance to improve KPIs, coach customers, coordinate onboarding, assist sales demos, relay feedback to product development, and manage multiple priorities to deliver exceptional customer outcomes.

The Implementation Consultant will configure setups, coordinate testing with partners, work with internal teams, and document requirements to ensure successful client go-live dates.

The Director of Engineering will lead modernization initiatives by managing engineering teams, overseeing code quality, and ensuring zero disruption to customers during transitions.

The Senior QA Engineer will define the test strategy for modernization, build automation suites, ensure quality in CI, and conduct various testing types.

Configure and maintain trading partner records via portal, gather partner information, coordinate cross-functional teams to meet customer go-live dates, troubleshoot and escalate issues, and report progress to management.

Own general ledger accounting, month-end close tasks, reconciliations, and fixed asset accounting. Manage treasury functions including cash reporting, forecasting, and intercompany transfers. Prepare financial reporting and analysis, support audits and tax compliance, and drive process improvements using ERP (NetSuite), Excel, and automation tools.

Provide production support for EDI and integration issues, troubleshoot and resolve complex customer tickets, communicate status to clients and internal teams, collaborate with trading partners and other departments, and identify automation opportunities to improve processes.

Lead transformation of quality into an automation-first engineering discipline for a large B2B supply chain platform. Define quality strategy, build Playwright-based automation frameworks, adopt AI-assisted testing, implement shift-left practices, CI/CD quality gates, performance and observability-driven testing, track quality KPIs, and manage and mentor a global team of quality engineering managers and engineers.