Respnsibilities
- Support the design and creation of new training and enablement content, while keeping existing content and tools up to date.
- Facilitate sales and sales management training for new hires and seasoned sellers as well as Customer Success Managers, Partner Success Managers, Solution Engineers, etc.
- Own end-to-end enablement: Drive the entire lifecycle of enablement programs, from ideation and content creation to delivery and measurement, for all Commercial functions.
- Onboard new hires: Develop and deliver engaging onboarding programs (live & e-learning) that quickly bring new employees within the Commercial team up to speed.
- Translate technical content: Bridge the gap between technical product releases and the needs of our Commercial teams by creating consumable materials that are tailored to the team’s needs.
- Provide strategic guidance: Collaborate with stakeholders across Commercial functions to identify and address learning gaps, ensuring that our enablement initiatives align with business goals.
- Stakeholders include but are not limited to: Product, Product Marketing, Sales Architects, Delivery Services, Revenue Operations, and Sales Leadership.
- Empower teams: Partner with leaders in Sales, Customer Success, Technical Support, and Delivery Services to deliver tailored enablement programs that meet the specific needs of their teams.
- Serve as a consulting partner to the local leaders and deliver localized programming as applicable
- Measure and Improve: Understanding how to set goals and KPIs and how to measure the impact of enablement programs.
- Domain expertise: Demonstrate deep understanding of the various processes, tools, and knowledge required for success within the Commercial organization. Ensure programs and training are integrated into the Learning Management and/or Sales Enablement platforms as required.
Qualifications & Requirements
- 5+ years of experience: In sales, customer success, technical support, enablement, or a related field within a B2B SaaS environment.
- Bachelor's degree: In a related field or equivalent experience
- Broad GTM understanding: Experience with various commercial functions, such as sales, customer success, and service delivery.
- Learning and development expertise: Proficiency in learning design, measurement, enablement tooling (SalesHood), and program management.
- Project management skills: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
- Collaborative mindset: Strong cross-functional collaboration skills, including discovery, problem-solving, and meeting facilitation.
- Excellent communication and presentation skills: Ability to articulate complex concepts clearly and engage audiences.
- Adaptability: Ability to thrive in a fast-paced, changing environment and embrace new challenges.
- Travel readiness: Willingness to travel as needed to support the team.
What the Team is Saying
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What We Do
Deputy is the world’s leading workforce management platform, revolutionizing hourly work for over 1.5 million workers and 375,000 workplaces across over 100 countries. For over 15 years, Deputy has helped businesses to effortlessly navigate and comply with complex labor laws while enhancing employee engagement with predictable, transparent and flexible scheduling, and delivering actionable insights to transform labor efficiency into a competitive advantage.
Deputy is more than just a solution – it’s a trusted partner in building workplaces that foster productivity, well-being, and growth. Discover how we are improving the world of work, one shift at a time at www.deputy.com
Why Work With Us
Creativity and teamwork drive our culture. We embrace diverse ideas and encourage collaboration. Our team enjoys remote flexibility while regularly connecting in person whenever possible. These gatherings foster collaboration, strengthen bonds, and reinforce our commitment to building Deputy together.
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Remote Workspace
Employees work remotely.
We are a Remote first company. Our workplace Hybrid policy allows for employee flexibility. Deputies are given the option to work from home or work from our WeWork offices.
