As a Customer Success Manager for SMB, you will guide small business customers to maximize their use of the Deputy platform, enhance product adoption, and drive customer success and satisfaction through various outreach methods and data analysis.

Lead the global scaling of partner operations, focusing on onboarding, performance monitoring, profitability, and customer satisfaction for professional services engagement.

Lead brand strategy and digital experience, overseeing marketing functions and collaborating cross-departmentally to enhance brand presence and drive business growth.

Lead global field marketing initiatives, ensuring campaign alignment across regions and driving revenue. Oversee team performance and optimize marketing efforts.

Lead global product marketing strategy, drive revenue from new products, manage PMM team, ensure launch excellence, and position Deputy as an AI-first platform.