At CL Support Services, we are all about working hard, growing together, and doing the right thing — even when no one’s watching. We treat each other like family, support each other’s growth, and show up every day with purpose and passion. If you're someone who’s committed, always looking to improve, and values honesty and teamwork, you’ll fit right in here.
We are looking for a Sales Enablement & Salesforce Specialist to support our organization. This role will serve as a primary resource for Salesforce support, user assistance, reporting, training, and process improvement. The ideal candidate has a working knowledge of Salesforce and enjoys troubleshooting, helping others, and finding ways to make technology easier and more effective for the team.
Key Responsibilities
- Serve as a primary support resource for sales and admin teams using Salesforce and related systems.
- Provide day-to-day Salesforce assistance, troubleshooting, and user support.
- Maintain and update Salesforce reports, dashboards, fields, and basic configurations.
- Assist with lead management, scheduling, and sales workflows.
- Train new and existing employees on Salesforce and related sales technology.
- Identify system or process issues and work with internal teams or vendors to resolve them.
- Support integrations between Salesforce and other business applications.
- Help improve sales processes, workflows, and system functionality.
- Analyze sales data and provide reports and insights to leadership.
- Maintain documentation and training resources.
- Assist with testing and implementation of system enhancements.
- Provide ongoing support for other sales technology platforms as needed.
Qualifications
- 1–3 years of experience working with Salesforce, CRM systems, sales operations, or a similar role.
- Working knowledge of Salesforce and the ability to learn new functionality.
- Experience creating or maintaining Salesforce reports and dashboards.
- Strong computer and technology skills.
- Strong problem-solving and troubleshooting abilities.
- Excellent customer service and communication skills.
- Ability to explain technology to users with varying levels of technical experience.
- Highly organized and detail-oriented.
- Ability to manage multiple requests and prioritize competing needs.
- Experience training or supporting end users preferred.
- Salesforce Administrator certification is preferred but not required.
Why Work For Us?
- Paid Holidays, Vacation and Sick Time
- Casual dress code, you can wear jeans to work
- Medical, Dental, Vision, Short Term Disability, and Life Insurance
- 401k & Roth
Compensation
- $28-30 per hour
Skills Required
- 2+ years of experience in sales operations, sales enablement, CRM administration, business systems, business analytics, or a related field
- Experience administering or supporting Salesforce
- Experience with CRM systems, field service platforms, or sales technology
- Strong analytical and problem-solving skills
- Ability to troubleshoot technology and identify root causes
- Strong understanding of data, reporting, and dashboards
- Experience training and supporting end users
- Strong organizational and project management skills
- Excellent written and verbal communication skills
- Ability to manage multiple projects and priorities simultaneously
- Strong attention to detail
- Ability to work independently and take ownership of problems from start to finish
- Salesforce Administrator certification
What We Do
CL Support Services is a Houston-based business support and consulting firm serving home-service contractors, particularly companies with annual revenues of $1 million to $100 million. Established to support Olshan Foundation Solutions, it now helps contractors grow profitably and sustainably through marketing and advertising, lead and sales management, recruiting, human resources, accounting and tax management, risk and insurance procurement, information technology, and management consulting.
