Sales Development Representative

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world?  At OneDigital, we are on a mission to help people do their best work and live their best lives.  From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal.  Maybe you’re afraid you won’t fit in.  Well, here’s the good news.  For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

We kindly ask that external recruiters, agencies, and search firms do not contact our hiring managers or employees directly regarding open positions. All candidate submissions must go through our official application process and must be made aware to our internal Talent Acquisition team to verify candidate ownership.

Unsolicited resumes or candidate profiles sent to OneDigital without a prior signed agreement will be considered the property of OneDigital. In such cases, OneDigital reserves the right to pursue and hire those candidates without any financial obligation to the agency or recruiter.

Our Newest Opportunity: 

Title: Sales Development Representative

Location: Scottsdale, AZ (onsite); Remote considered DOE

Role Type: Full-Time; Non-Exempt

Pay Range: $24-$27hr DOE

Summary

OneDigital | Resourcing Edge is looking for a Sales Development Representative to grow & maintain our sales funnel by identifying ideal prospects, enriching and validating contact data, and advancing leads to qualified opportunities. The SDR will own CRM hygiene in Zoho CRM and run consistent outreach using phone, email, LinkedIn and personal drops (where possible), helping ensure our outreach is targeted, accurate, and timely.

Primary Outcomes (What Success Looks Like)

• A steady stream of qualified prospects added to the pipeline each week
• Clean, accurate Zoho CRM records (contacts, accounts, notes, statuses, tasks)
• Consistent advancement of leads through their defined stages  
• Qualified appointments booked with the correct people

Work Style & Expectations

• Self-directed: you don’t wait to be told what’s next - you find the next best action
• Process-oriented: you create repeatable systems and checklists
• Metrics-driven: you care about volume, quality, and conversion - not just “busy work”
• Confidential and professional: you’ll handle sensitive contact and pipeline data

Key Responsibilities

Funnel-Fill & Prospecting Support

• Build and maintain targeted prospect lists based on our Ideal Client Profile (ICP)
• Identify decision-makers (HR, Payroll, Operations leadership) and confirm they’re current
• Research businesses and prioritize best-fit targets for outreach and in-person drops

Data Enrichment & Validation

• Enrich accounts and contacts with missing fields (titles, emails, phone numbers, locations, employee count, etc.)
• Validate data accuracy (correct addresses, correct office locations, company status, role confirmation)
• Verify that the person we want to meet actually works in that office (not remote, not outdated)

Zoho CRM Ownership (Non-Negotiable)

• Create/update leads, contacts, accounts, and deal records in Zoho CRM
• Maintain clean pipeline stages, next steps, tasks, and follow-up dates
• Log activities and ensure every lead has an owner, status, and next action

Campaign Execution (Zoho CRM/Campaigns)

• Create, schedule, and send outbound campaigns (email sequences and/or light multi-touch)
• Segment lists, manage suppression lists, and ensure compliance with best practices
• Track performance metrics (open/reply rates, meeting conversions) and recommend adjustments
• Coordinate follow-up workflows so no warm lead falls through the cracks

Qualified Appointment Setting

• Book 30-minute initial meetings with prospects who have need and desire to learn more about Payroll Experts offerings
• Send calendar invites and reminder cards (when applicable)
• Complete secondary invite to sales rep with required prospect data
• Ensure calendar alignment (may deal with multiple time zones), optimize drive time and appointment proximity for maximum efficiency

Requirements

Education & Experience

• 2+ years supporting sales teams, outbound prospecting, or CRM administration
• Strong experience with Zoho CRM/Salesforce or competing CRM platform
• Experience in B2B services/SaaS/HCM/payroll (helpful but not required)
• Basic understanding of deliverability and list hygiene
• Familiarity with mapping/routing tools (Google My Maps, Route planning apps, etc.)
• Experience running outbound email campaigns

Knowledge/Skills/Abilities

• Excellent verbal communication with ability to follow scripts while sounding friendly and open
• Tenacious “hunter” mentality with strong resiliency and ability to overcome objections
• Excellent research skills (LinkedIn, company websites, directories, etc.)
• Strong attention to detail and comfort cleaning/standardizing data
• Clear written communication and follow-through (tasks get closed, not “left open”)

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francisco

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

This posting will remain live while OneDigital is actively accepting applications. Once candidates have been selected, the posting will be removed.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

Thank you for your interest in joining the OneDigital team!