Sales Development Representative

Posted Yesterday
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Orlando, FL, USA
In-Office
Entry level
Software
The Role
Initiate high-volume outbound calls to B2B prospects, qualify leads by fit and engagement, book demos/appointments for Inside Sales, manage follow-ups, and maintain CRM records while collaborating with Sales and Marketing to optimize outreach.
Summary Generated by Built In

Are you a confident communicator with a passion for driving results?
Do you thrive in a fast-paced, target-driven environment?

We have a great opportunity for someone who is looking to start their sales career!!

We’re looking for a Sales Development Representative (SDR) to join our Outreach team and fuel our sales pipeline through outbound calling and lead generation.

This is a crucial role in our sales team, focused on engaging potential B2B customers from our existing data sets, qualifying leads, and securing opportunities for our Inside Sales team.

Key Responsibilities:

  • Conduct high-volume outbound calls to potential B2B clients using provided lead lists or prospecting platforms
  • Drive interest in Epos Now’s product suite through value-based conversations
  • Qualify leads based on company fit, buyer persona, and engagement level
  • Book qualified appointments and demos for the Inside Sales team
  • Manage follow-up communications to maximise conversion rates
  • Maintain accurate records of activity, call outcomes, and lead status in CRM
  • Work closely with the Sales and Marketing teams to improve outreach strategies

Desirable Skills & Experience:

  • Previous experience in an outbound sales, telemarketing, or lead generation role (B2B preferred)
  • Strong communication skills – confident, persuasive, and clear
  • Resilience and determination – thrives under pressure and rejection
  • Proven ability to meet and exceed KPIs in a high-activity environment
  • Familiarity with CRM systems (e.g., Salesforce) and prospecting tools
  • Excellent time management and organisation skills

Why Apply?

This is a great opportunity to gain exposure in a high-impact sales role, build your commercial skills, and contribute directly to the growth of the business.

If this sounds like your next career move then we would love to hear from you..

Job Type: Full-time

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Free parking
  • On-site parking
  • Referral programme
  • Uncapped commission 

Skills Required

  • Confident communicator with a passion for driving results
  • Previous experience in outbound sales, telemarketing, or lead generation (B2B preferred)
  • Strong communication skills - confident, persuasive, and clear
  • Resilience and determination; ability to thrive under pressure and rejection
  • Proven ability to meet and exceed KPIs in a high-activity environment
  • Familiarity with CRM systems (e.g., Salesforce) and prospecting tools
  • Excellent time management and organisation skills
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The Company
HQ: Norwich
381 Employees
Year Founded: 2011

What We Do

Epos Now is a global payments and cloud-based software provider, focused on small and medium businesses in the retail, hospitality and personal care sectors. We specialise in the design and manufacture of electronic points of sale (commonly referred to as EPOS) as well as an integrated payments solution. Founded in 2011 by our Chief Executive, Jacyn Heavens, Epos Now is currently available in the United Kingdom, Ireland, the United States, Canada, Australia, New Zealand, Spain and Mexico. Creators of the UK's first POS AppStore and winners of the prestigious Queen's Award for Innovation, we set the bar for POS excellence. Other accolades include the UK Business & Innovation Awards, International Business Award, Customer Experience Award, FT 1000 46th Fastest growing company in Europe and the two time winner of the Sunday Times Tech Track.

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