Sales Development Representative, Inbound

Posted Yesterday
Hiring Remotely in USA
Remote
50K-60K Annually
Junior
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
Deepgram builds research-driven Voice AI to power the human-to-machine interactions of the future.
The Role
Respond to and qualify high-volume inbound leads, prioritize and nurture prospects, hand off qualified opportunities to Account Executives, partner with Marketing/Sales Ops/Sales Engineers, identify speech-recognition use cases, articulate Deepgram's value proposition, and help build a pipeline to meet quarterly sales targets.
Summary Generated by Built In
Company Overview

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.

Company Operating Rhythm

At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.

Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.

Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.

Inbound Sales Development Representative

Deepgram is looking for an Inbound Sales Development Representative to convert inbound interest into new customers and revenue for our rapidly growing company. You will be the first point of contact for prospects who reach out to Deepgram, qualifying and nurturing inbound leads as you share our mission with CTOs, VPs of Product, and CEOs. You are a critical component in Deepgram's Revenue organization and will play a pivotal role in growing our top-line revenue to new heights!

What You'll Do
  • Respond quickly to inbound leads from marketing campaigns, website inquiries, content downloads, and product sign-ups, qualifying them and creating sales opportunities

  • Manage and prioritize a high volume of inbound requests to ensure every prospect receives a timely, high-quality response

  • Work closely with Account Executives and your fellow SDRs to hand off qualified opportunities and build a strong sales pipeline of new logos, striving to exceed quarterly sales targets

  • Partner with Marketing to provide feedback on lead quality and campaign performance, and with Sales Ops and Sales Engineers to ensure sales effectiveness

  • Have a depth of understanding regarding customer needs in the ASR space, competition, and Deepgram products to be able to fully articulate our value proposition

  • Identify the speech recognition use cases behind each inbound inquiry to route and position opportunities effectively

You'll Love This Role If You
  • Value having leadership that has tenure and a track record of success

  • Thrive working with A Players as cross-functional partners across GTM

  • Understand the importance of selling a product that is market validated and can deliver on its technical promise

  • Are passionate about what Deepgram is building and how we are changing what is possible with speech

  • Are eager to launch your sales career towards enterprise sales

It's Important to Us That You Have
  • 1+ year of customer-facing work experience in SaaS

  • Prior sales experience selling a technical product

  • Dynamic written and verbal communication skills

  • Empathy and a unique ability to understand customer needs

  • Exceptional at prioritizing a high volume of inbound leads and managing high-frequency touchpoints with speed

It Would Be Great If You Had
  • Experience qualifying inbound leads against an ideal customer profile and understanding their business

  • Familiarity with lead management and CRM tools for tracking and prioritizing inbound activity

  • Consistently overachieved against sales targets in past experiences

Skills Required

  • 1+ year of customer-facing work experience in SaaS
  • Prior sales experience selling a technical product
  • Dynamic written and verbal communication skills
  • Empathy and ability to understand customer needs
  • Exceptional at prioritizing a high volume of inbound leads and managing high-frequency touchpoints with speed
  • Experience qualifying inbound leads against an ideal customer profile and understanding their business
  • Familiarity with lead management and CRM tools for tracking and prioritizing inbound activity
  • Consistently overachieved against sales targets in past experiences

What the Team is Saying

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Deepgram Compensation & Benefits Highlights

  • Healthcare Strength Benefits include medical, dental, and vision insurance plus mental-health support, life insurance, and short/long-term disability. The breadth of coverage indicates strong protection for core and ancillary health needs.
  • Leave & Time Off Breadth Policies include remote-first work, flexible schedules, unlimited PTO, and 12 paid U.S. holidays. This combination supports extensive time-off access and flexibility.
  • Wellbeing & Lifestyle Benefits Wellness and learning stipends, conference participation, and WFH support via a quarterly productivity stipend and a one-time office upgrade stipend expand support beyond core insurance. These resources encourage sustained wellbeing and productive remote work.

Deepgram Insights

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The Company
HQ: San Francisco, CA
150 Employees
Year Founded: 2015

What We Do

Deepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000+ developers build with Deepgram’s voice-native foundational models – accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. The company ended 2024 cash-flow positive with 400+ enterprise customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice better than Deepgram.

Why Work With Us

Our culture, like our product, is constantly learning and evolving, but the heart of our team is enduring. We are a self-motivated, positive, passionate, and competitive group of people. At Deepgram, we put an emphasis on being ourselves, being curious, growing together, and being human. We are a unique bunch who celebrate our differences.

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Deepgram Offices

Remote Workspace

Employees work remotely.

Typical time on-site: None
HQSan Francisco, CA
Ann Arbor, MI
Learn more

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