Sales Development Representative

What is FlapKap ?

We are the financial growth partner for the small and medium-sized businesses in the Middle East and Africa. We support our merchants to overcome their cash constraints by financing their working capital and ensuring their growth without losing equity. 

For more info, check our feature on Forbes.

Why FlapKap?

FlapKap is a fast, smart, collaborative and first of a kind startup that aims to disrupt the financial industry in the MENA region. We are backed by QED, BECO Capital, A15, Outliers, and Nclude with a total financing of over $40m USD. FlapKap offers a safe environment with a welcoming atmosphere to creativity and innovation. Everyday there are new challenges and significant achievements that make everyone charged, excited and proud to belong.

Role Overview

A Sales Development Representative (SDR) plays a critical role in driving revenue growth by identifying, engaging, and qualifying potential customers for the company’s products or services. As the first point of contact in the sales process, the SDR is responsible for building a strong and consistent pipeline of qualified opportunities that enables the sales team to perform at its best.

This is a performance-driven outbound role, focused on pipeline creation through cold calling and qualification.

• Developing sales strategies to draw in potential buyers or to solicit new potential customers.
• Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
• Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
• Presenting product information to customers once you have identified their needs.
• Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.
• Following up with potential customers who expressed interest but did not purchase any goods or services.
• Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
• Collaborating with sales executives to ensure the company's goals and targets are met.

• 1+ year of experience in sales, telemarketing, cold calling, or an SDR role
• Background in B2B sales, fintech, financial services, or SME-focused roles is a strong advantage

• Strong verbal communication skills in English
• Confident, professional phone presence
• Ability to handle objections and guide conversations effectively

• Target-driven and highly self-motivated
• Comfortable working in a quota-based, high-accountability environment
• Resilient and able to perform consistently in a high-volume outbound role

• Willingness to work in a fast-paced, performance-focused sales environment

• High-Impact Role
  Join one of the fastest-growing fintech companies in the region and play a direct role in driving revenue by building the pipeline that fuels the entire commercial organization.
• Performance-Based Growth
  Clear, merit-based progression opportunities into Account Executive, Commercial, or broader revenue roles for top performers.
• Training & Enablement
  Hands-on product training, ongoing sales coaching, and exposure to real-world SME financing use cases in a high-performance environment.
• Compensation & Upside
  Competitive base salary with aggressive USD-denominated commissions, offering significant upside for high achievers.