Sales Development Representative

Posted 2 Days Ago
Be an Early Applicant
Charlotte, NC
In-Office
Junior
Information Technology • Security • Software
The Role
The Sales Development Representative at SolarWinds will focus on prospecting, lead qualification, and managing customer inquiries while collaborating with sales teams and maintaining records in Salesforce.
Summary Generated by Built In

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Your Impact:

  • Execute activities for prospecting, lead generation, and create interest in SolarWinds products for existing customers
  • Qualify inbound and outbound leads
  • Understand customer requirements and effectively communicate the SolarWinds value proposition
  • Respond to customer inquiries via phone and e-mail, and assist potential customers during the product evaluation process
  • Manage, maintain, and communicate accurate customer and pipeline records within Salesforce for handover to Sales Reps
  • Submit accurate and timely Pipe create commits on a weekly and monthly basis
  • Conduct short first-touch 5-minute online product demonstrations to potential customer audiences that are both technical and non-technical
  • Work closely with the internal sales team based in Berlin to ensure a smooth handover
  • Provide market feedback to include customer priorities and needs
  • Engage in “social selling”. The candidate must be proficient in social media and thrive on creating new, unique content. This includes being comfortable being in front of a camera.

Your Experience:

  • 1-2 Years Lead qualification/ SDR or Sales Experience
  • Passion for creating interest in Prospects to learn more about SolarWinds Products
  • Enthusiastic and “self-starter” approach
  • Ability to communicate effectively (oral and written)
  • Language preference (specificity is provided depending on the country being supported)
  • Strong interpersonal skills
  • Proficiency with CRM tools, preferably Salesforce
  • Proficiency with Microsoft Office (Exchange, PowerPoint, Excel, etc)
  • Proficiency with social media platforms, especially LinkedIn.



SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice

Top Skills

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MS Office
Salesforce
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The Company
Austin, TX
2,299 Employees
Year Founded: 1999

What We Do

SolarWinds is a leading provider of powerful and affordable IT management software. Our products give organizations worldwide—regardless of type, size, or complexity—the power to monitor and manage their IT services, infrastructures, and applications; whether on-premises, in the cloud, or via hybrid models. We continuously engage with technology professionals—IT service and operations professionals, DevOps professionals, and managed services providers (MSPs)—to understand the challenges they face in maintaining high-performing and highly available IT infrastructures and applications. The insights we gain from them, in places like our THWACK® community, allow us to solve well-understood IT management challenges in the ways technology professionals want them solved. Our focus on the user and commitment to excellence in end-to-end hybrid IT management has established SolarWinds as a worldwide leader in solutions for network and IT service management, application performance, and managed services.

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