Sales Development Representative

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

We are looking for a Sales Development Representative (SDR) to support our Integrated Software Vendor (ISV) team. The SDR is responsible for generating new business opportunities by proactively reaching out to potential clients and software partners across the US. This role is a critical part of the sales team, serving as the front door for ISV demand.  

Responsibilities

• Set Appointments: first-touch outreach; set and schedule meetings between the qualified leads and the sales team

• Ownership of inbound and outbound lead flow

• Execution and management of Better Together lead flow assignments

• Supporting ISV Field sellers and partner pull-through

• Driving qualified meetings and clean pipeline creation

• Qualify Leads: Identify and assess the needs of the business to identify if they would be a good fit

• Track outreach activities and follow ups using CRM tools to ensure consistent pipeline growth. 

• Collaboration: Work closely with your designated sellers to ensure smooth handoff and alignment. 

• Appointment setting and first-touch outreach

• Ownership of inbound and outbound lead flow

• Execution and management of Better Together lead flow assignments

• Supporting ISV Field sellers and partner pull-through

• Driving qualified meetings and clean pipeline creation

• Salesforce Knowledge a plus

What success Look like

• Consistently hitting or surpassing key performance indicators (KPIs) Including: 

• Number of qualified appointments (SQLs) 

• Number of submissions (deals moved forward) 

• Communicating value and product insight clearly and effectively 

• Helping fill the sales funnel with high quality opportunities 

Ideal candidate 

• Grit and Drive 

  • Strong work ethic 

  • Highly self motivated 

  • Comfortable with rejection 

• Clear communicator 

  • Speaks confidently and professionally on the phone 

  • Can quickly explain value and build rapport with partners potential clients 

  • Listens actively and asks thoughtful questions to uncover needs 

• Sales minded 

  • Basic understanding of the sales funnel and SDR role in it 

  • Understands how to qualify leads 

  • Knows how to position a solution and create urgency 

• Competitive and Goal Oriented 

  • Thrives in a fast paced environment 

  • Motivated by hitting performance tiers and earning bonuses 

• Coachable and Growth Focused 

  • Adapts quickly 

  • Always looking to improve

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].