ABOUT THE TEAM
Mural is a leading provider of visual collaboration software that is on a mission to fix the way teams work together. We are a hard working bunch that are committed to caring, adapt to thrive, and know we will triumph through teamwork.
YOUR MISSION
We are seeking a proactive and organized individual to join our team as a Sales Development Representative (SDR). As an SDR at Mural, your primary responsibility will be to collaborate closely with Account Executives (AE), Account Managers (AMs), and Customer Success Managers (CSMs) to drive growth opportunities for Mural.
WHAT YOU'LL DO
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Needs Identification: Be the first point of contact for customers coming to Mural for the first time. You’ll be tasked with engaging them either via a call, email, or chat to understand how we can best support them. You’ll also be responsible for making sure they are introduced to the correct people within our team.
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Source Discovery Meetings: Proactively reach out to customers via chat, email, and phone that have engaged with us. Effectively communicate with prospective customers to generate interest and secure appointments.
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Pipeline Management: Maintain accurate and up-to-date records of customer interactions, activities, and meeting outcomes in Salesforce.
WHAT YOU'LL BRING
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6+ months proven experience in a customer-facing role, such as sales development, Sales Development, or account executive
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Excellent communication and interpersonal skills, with the ability to build rapport and establish relationships with customers
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Strong organizational and time management skills, with the ability to prioritize tasks effectively
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Self-motivated and results-oriented, with a track record of meeting or exceeding targets
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Collaborative mindset, with the ability to work within a team-oriented environment
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Familiarity with Pocus, Salesforce, Chilipiper, Outreach, Zoominfo, and Linkedin Sales Navigator, Drift, Qualified, Intercom
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Knowledge of visual collaboration software or related technologies is a plus
The base + variable salary for this role ranges from $75,000 + $90,000 + benefits. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
Equal Opportunity
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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What We Do
Mural is a collaborative intelligence company. We connect teams to unlock their potential, increasing the innovation capacity of the enterprise. Mural creates a culture of effective collaboration — where everyone is connected, contributing, and empowered to deliver business-driving outcomes.
The Mural Collaborative Intelligence System™ centers around a digital whiteboard collaboration space, where teams work together in real-time or asynchronously. Consulting, innovation, product, information technology, and executive leadership teams collaborate visually with Mural, using guided visual methods and Facilitation Superpowers™ features to connect and innovate.
Joining forces with the LUMA Institute, Mural is also transforming how teams work together with a mission to introduce millions to collaboration design. Collaboration design is a new discipline that brings relational intelligence and psychological safety to group interactions — taking aim at isolation and disconnection and helping teams solve problems together with playful, provocative methods of visual thinking. Coming in late 2022, Mural aims to launch the Collaboration Design Institute™ (CDI). The CDI™ will offer training, curriculum development, certification, research, and consultation for professional collaboration designers.
Mural is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, Microsoft, GitLab, Steelcase, Thoughtworks, and Atlassian.
Why Work With Us
Every day, we work together in a product that’s designed to cultivate creativity, empathy, and open-mindedness. We are committed to building a team where people of all races, genders, and orientations feel seen, heard, and valued. We strive to be the most equitable employer out there. Come join us and see what it’s like to grow with a diverse team!
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