Sales Development Representative

About The Job
Rimini Street, Inc., is a fast-growing global leader delivering unified software support and services. We empower licensees of Oracle, SAP, IBM, Microsoft, VMWare, Salesforce®, and other cloud and locally hosted enterprise software to extract more value from their investments, advance innovation, create competitive advantage, and fuel growth.
Rimini Street's mission is to provide extraordinary technology solutions powered by extraordinary people, which together help our clients achieve their strategic, operational, and financial goals.
We believe in the power of extraordinary people and technology to overcome the challenges of a constantly changing world. We are pioneers, technologists, and advisors who help clients break free from dated models to achieve bold business objectives. We help clients navigate today’s technology and tomorrow’s expectations.
With nearly 5000 clients served to date, we are the largest independent, enterprise software support and services company. Organizations across a wide range of industries and government entities rely on Rimini Street for 24/7/365 expert-delivered support and services for their mission-critical systems.
Our service quality and level of expertise consistently earn us best-in-class customer satisfaction ratings. Our people have earned Rimini Street multiple industry awards for exceptional work quality and customer service. We are proud to be recognized around the world as a Great Place to Work® and for community service efforts via the Rimini Street Foundation.
With more than 1,800 team members in 23 countries, we’re a global community guided by our purpose to provide equal opportunity for all. Fueled by our core values for our company, clients, colleagues, and communities, we’re committed to creating a culture that nurtures and rewards a growth mindset in an environment where our people are encouraged to dream big and boldly shape the industry
The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.
We actively seek an experienced Sales Development Representative based in Sydney NSW. This role is hybrid with a combination of WFH and Office.

We’re building something special at Rimini Street. A company where people care about each other and trust each other to do the right thing. A company where highly intelligent and talented people come together to do challenging and meaningful work that makes a real difference to our clients, ending each day with a sense of achievement and balance in their lives.

Position Summary

The primary role of the Sales Development Representative is to provide support to Sales Account Executives through outbound qualification of leads. This position places outbound calls to companies to introduce Rimini Street support services for enterprise software. Inbound calls and emails from customers and prospects will also occur. This is a quota bearing position of qualified leads delivered and conversion of those qualified leads into closed business.

Essential Duties & Responsibilities

• Place outbound calls to qualify Rimini Street services through marketing campaign follow-up and cold calling
• Set appointments with prospects
• Handle all inbound inquiries and qualify
• Articulate the Rimini Street value proposition and negotiate initial objections as a part of scheduling appointments
• Conduct pre and post-event telephone calls
• Achieve quota of number of highly qualified leads per month and then conversion to an opportunity
• Develop and maintain vertical/geographical territory, daily plans to maximize and leverage phone time, including pre-call planning, adhering to territory hours and metrics
• Ability to support multiple constituencies and work independently
• Ability to call at all levels within an organisation and determine decision maker
• Remain current on information regarding Rimini Street services for enterprise software

Additional Duties & Responsibilities

• Proven track record at achieving measurable goals (number of appointments, lead quality, etc.)
• Experience in generating C-suite executive level leads for Enterprise Company
• Ability to work independently and effectively in a remote environment
• Ability to speak articulately, confidently and credibly
• Experience in inside sales
• Knowledge and experience working with a salesforce.com, Discover.org, One Source, Inside View and LinkedIn
• Self-directed and team oriented work habits
• Excellent time management skills
• Positive and energetic phone manner, excellent listening skills, strong writing skills
• Proficient with standard corporate productivity tools (email, voicemail)

Qualifications/Skills/Experience

Education

• BS/BA Degree or equivalent work experience preferred

Location

• Sydney , NS

Experience

• 3 - 5 years sales development/lead qualification/telesales/inside sales or related experience in a B2B outbound environment
• Proven track record at achieving measurable goals (number of appointments, lead quality, etc.)
• Experience in generating executive level leads for Enterprise Company
• Experience in inside sales
• Knowledge and experience working with a salesforce.com, Discover.org, One Source, Inside View and LinkedIn

Skills

• Self-directed and team oriented work habits
• Excellent time management skills
• Positive and energetic phone skills, excellent listening skills, strong writing skills
• Proficient with standard corporate productivity tools (email, voicemail)
• Ability to work independently and effectively in dynamic environment
• Ability to speak articulately and credibly

Company Description

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.

The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs. According to Gartner, the third-party support market will grow to $1.05 billion by 2023, a 200% increase. With tight IT budgets and flat global economic growth, IT and procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent on total maintenance and support costs, and to date, the company has saved organizations over $5 billion in total maintenance costs since its inception.

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.