Jobs at Rimini Street

Provides incident, change request, enhancement, configuration, and consulting support for SAP HCM payroll customers. Supports UK and US payroll, taxation, garnishments, benefits, HR integrations, reporting, year-end activities, testing, and defect resolution. Manages multiple customer systems, troubleshoots complex payroll issues, documents solutions, mentors clients, and contributes to SAP payroll strategy and implementation or upgrade projects.

Provides Level 4 support for SAP Datasphere and BW/HANA environments across multiple global clients. Responsibilities include incident and problem management, solution architecture, requirements analysis, data modeling, development, testing, performance tuning, RCA, UAT, cutover, and post-production support. The role owns critical incidents, mentors engineers, interfaces with stakeholders, and delivers enhancements using SAP Datasphere, BW, HANA, SAC, SQL, and related technologies.

Own SAP Financials legislative and tax compliance updates for EMEA customers. Analyze regulatory changes, define system impacts, configure SAP FI/CO, translate requirements into Agile user stories, and act as Product Owner. Collaborate with development and QA teams, formulate test strategies, review test plans, perform system testing, and ensure high-quality compliant application updates. The role requires strong SAP FICO functional expertise and knowledge of EMEA electronic invoicing and SAF-T reporting.

Supports SAP and Oracle EBS business analysis by translating tax, legal, regulatory, and business requirements into functional specifications. Documents processes, user stories, acceptance criteria, impact assessments, and traceability. Creates test scenarios, executes functional testing, reports defects, troubleshoots issues, and prepares release documentation. Collaborates with product, development, QA, regulatory, and stakeholder teams in Agile delivery environments while supporting ERP solution quality and compliance.

Lead global consulting offer portfolio: define unified offer framework, productize repeatable consulting services, govern lifecycle and quality standards, enable GTM and sales, and drive cross-functional alignment to scale consulting offers and improve business metrics.

Designs and owns Oracle E-Business Suite integration architecture for an agentic ERP platform. Builds connectors, REST wrappers, data mappings, transaction controls, safe-write workflows, validation, fallback mechanisms, and multi-instance connectivity. Provides Oracle EBS expertise, guides tool and AI data engineers, develops integration testing strategies, documents patterns, and collaborates on security, QA, and future JD Edwards and Siebel integrations.

The Platform & Orchestration Engineer will design, build, and operate a durable execution layer for AI workflows, focusing on Restate runtime deployment and workflow management in distributed systems.

Executive leader responsible for global Product Development strategy, governance, performance, and business outcomes. Oversees enterprise software productization, regulatory solutions, enhancements, new product introductions, hot fixes, commercialization, operational readiness, adoption, supportability, and lifecycle management. Leads portfolio planning, investment, budgeting, organizational design, KPIs, automation, Agile/DevOps practices, and continuous improvement while aligning Product, R&D, Support, Services, Sales, and executive stakeholders. Builds global leadership capability and drives scalable, predictable, commercially viable delivery.

Curate, organize, package, and maintain seller-ready content, playbooks, and performance resources. Identify content gaps, guide subject-matter experts and producers, partner with sales and marketing teams, test materials with sellers, analyze usage, and apply AI and automation to improve content effectiveness and findability.

The Director, Sales Enablement will build and lead a Hyderabad-based global sales enablement team while owning strategic enablement programs. Responsibilities include developing learning, content, and enablement capabilities; hiring and developing talent; establishing scalable operating practices; improving seller productivity and readiness; partnering globally; applying AI and automation; and measuring adoption, performance, and business impact. The role requires strong enterprise sales understanding, business acumen, communication, and hands-on leadership while working late India hours to overlap with the U.S. team.

Designs scalable learning and performance-support experiences for global sales teams and managers. Develops digital, virtual, instructor-led, microlearning, simulations, role plays, reinforcement, and assessments for onboarding and seller readiness. Partners with enablement leads and subject-matter experts, applies adult-learning principles, uses AI and emerging technologies, and improves programs through learner feedback, adoption, and performance insights.

Leads Rimini Street’s global Product Development organization, owning strategy, governance, portfolio execution, commercialization, operational readiness, lifecycle management, and business outcomes. Oversees Tax, Legal & Regulatory solutions, enhancements, new product introductions, and hot fixes. Partners with executive and cross-functional leaders to align priorities, investments, delivery, adoption, scalability, and supportability. Builds the operating model, leadership team, talent strategy, budget, metrics, and continuous-improvement practices needed to drive global growth and operational excellence.

Qualify outbound and inbound leads for enterprise software support services, set prospect appointments, handle objections, and deliver quota-bearing qualified opportunities to Account Executives. Maintain territory plans, conduct pre- and post-event outreach, identify decision-makers, use Salesforce.com, and stay informed about company services. The role requires independent work, strong communication, effective time management, and consistent achievement of measurable lead-generation goals.

Supports the global sales enablement technology ecosystem and priority enablement programs. Responsibilities include platform administration, configuration, testing, releases, integrations, technology rollouts, adoption initiatives, user guidance, communications, reporting, and issue resolution. Partners with Sales Enablement, IT, Revenue Operations, and technology providers to improve seller productivity, track utilization and feedback, and increase the value of sales, AI, learning, and productivity technologies.

Owns global sales onboarding and seller readiness strategy, establishing role-based development journeys, proficiency standards, and performance measures. Identifies capability gaps and leads targeted learning, practice, coaching, reinforcement, and performance-support interventions. Partners with enablement teams and subject-matter experts, embeds Challenger and MEDDPICC methodologies, equips managers to coach effectively, applies AI-enabled technologies, and measures readiness, productivity, application, and business impact.

Builds the data and knowledge infrastructure powering AI agents, including production RAG pipelines, embeddings, vector search, reranking, ingestion, ETL/ELT, document processing, and knowledge architecture. Integrates Salesforce, ServiceNow, enterprise repositories, PostgreSQL, vector stores, and Snowflake while ensuring data quality, security, lineage, scalability, and retrieval performance. Develops multi-tenant indexing and feedback systems and collaborates with GenAI engineers in a remote Brazil-based role requiring fluent English and occasional travel.

Own the integration architecture between an agentic ERP platform and SAP ECC/EHP environments. Design SAP connectors, data mappings, transaction flows, safe-write patterns, autonomy controls, and failure-handling mechanisms. Develop integrations using BAPIs, RFCs, IDocs, OData, SAP JCo, Java, and Quarkus. Provide SAP subject-matter expertise, define testing and documentation strategies, guide agent-tool implementations, and collaborate with platform, AI, security, Oracle integration, and QA teams.

Own reliability, availability, performance, observability, and operational excellence for an Agentic AI ERP platform. Operate Kubernetes environments and AI platform components, lead incident response and root-cause analysis, establish SLIs, SLOs, and error budgets, and improve resilience, scalability, disaster recovery, and automation. Support cloud-hosted, customer-hosted, and air-gapped deployments while collaborating with platform, AI, product, DevOps, and security teams.

Provides Level 2 remote support for SAP Fiori/UI5 and ABAP on HANA applications. Responsibilities include incident, problem, service request, enhancement, and project work; troubleshooting and debugging; requirements analysis; OData and custom development; testing, deployment, cutover, and hypercare support; monitoring alerts; performance tuning; documentation; and client onboarding. The role supports global clients in a 24x7 environment and requires flexible working hours, strong communication, and adherence to SLAs and IT processes.

Design and build cognitive architectures for enterprise AI agents working with ERP systems. Responsibilities include multi-agent coordination, dynamic tool selection, human-in-the-loop governance, confidence scoring, explainability, RAG-based institutional memory, agent evaluation, scenario testing, and continuous improvement. The engineer will establish autonomy boundaries, escalation strategies, performance metrics, and durable execution patterns while collaborating across Python-based agent and Java-based platform systems.