Sales Development Representative

Posted 2 Days Ago
London, Greater London, England
1-3 Years Experience
Cloud • Fintech • Food • Information Technology • Software • Hospitality
We empower the restaurant community to delight guests, do what they love, and thrive.
The Role
As a Sales Development Representative at Toast, you will expand the customer base by connecting with prospective customers, understanding their needs, and positioning Toast effectively. This hybrid role involves working both remotely and in central London offices.
Summary Generated by Built In

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Running a restaurant is tough. It takes guts and determination to be in this business. It takes a love of the rush, a commitment to the any-time shift, and a knack for making magic from the chaos. Toast was built to make a restaurant work a little easier. The Toast platform helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As we look to expand globally we are looking for multiple Sales Development Representatives to help us grow in the United Kingdom and Ireland!

  • 5000+ employees in 5 countries (US, Canada, UK, Ireland, and India)
  • 93,000+ restaurants live
  • Experiencing rapid growth at scale
  • $110b Global addressable TAM

As a Sales Development Representative, (SDR), you will help expand our customer base  by connecting with prospective customers, understanding their unique needs, and identifying the best way to position Toast. You’ll have the opportunity to master your sales skills in an environment that fosters continuous learning and growth.

This is a Hybrid role with one to two days in our central London offices, candidates must be local or willing to relocate

About this roll* (Responsibilities)

  • Handle Inbound marketing leads and set up product demonstrations for Field Account Executives.
  • Collaborate with Field Account Executive Teams as well as the marketing team to develop creative outreach strategies.
  • Leverage prospecting skills and relationships to build partnerships with restaurants.
  • Be the voice of the customer and share valuable feedback cross-functionally.
  • Understand the competitive landscape and determine how to best position Toast in the market.

Do you have the right ingredients*? (Requirements)

  • Excellent written and verbal communication skills
  • Passion for sales and a desire to work in a results-driven environment
  • High customer empathy and ability to handle objections
  • 6+ months experience in an SDR or BDR role
  • Attention to detail and strong organisational skills to be able to keep track of many opportunities at one time
  • Ability to work in a fast-paced, entrepreneurial environment.
  • Self-motivated, creative, and flexible with the ability to perform well under pressure.
  • Experience canvassing and cold-calling into various types of local businesses, with evidence of success preferred.

Special Sauce* (Nice to Haves)

  • Up to date on the latest restaurant industry trends; knowledge of restaurant operations is a plus.
  • Experience working in a start-up environment.

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required


We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

What the Team is Saying

Christopher
Ashley
Srishti
JJ
Eden
Jane
The Company
HQ: Boston, MA
4,500 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business, including point of sale, payments, supplier management, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants increase revenue, streamline operations and deliver amazing guest experiences.

Why Work With Us

Our recipe for an awesome workplace:

One splash of friendship
A dollop of impact
A sprinkle of no hierarchy &
A heavy spoonful of individuality

Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work.

*100% Sunday scary free

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About our Teams

Toast Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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