Meet the Team
Join a dynamic and collaborative sales team dedicated to driving new business opportunities and fostering strong, lasting customer relationships. You will collaborate with passionate professionals who are technology experts and committed to delivering exceptional customer success.
Your Impact
You will play a vital role in expanding Cisco’s customer base by developing a strong pipeline of qualified leads within your assigned territory. Your engagement with potential customers and partners through multiple virtual channels will help identify and qualify opportunities, directly supporting the account team’s success and contributing to Cisco’s overall growth.
You will plan and execute inbound and outbound prospecting campaigns across your territory using various channels such as phone, email, and social media to build a strong pipeline of qualified leads. By analyzing prospect industries, company size, products, and needs, you will effectively qualify leads and conduct initial outreach using established scripts to introduce Cisco’s products and services. You will implement targeted outreach strategies, maintain a pipeline within specific customer segments, and accurately document information in the CRM system to provide actionable insights. Additionally, you will perform needs assessments to align Cisco solutions with customer objectives, ensure smooth handoff of qualified leads to account teams, and follow up to build trust. Leveraging CRM data and collaborating with peers, you will optimize lead prioritization and refine lead generation strategies while adhering to escalation frameworks to maximize efficiency.
Minimum Qualifications
- Bachelor’s degree plus 2 years of related experience, or Master’s degree with no required experience
- 4+ years of related experience in a support role
- Proficiency in English
- Experience in the technology or telecommunications industry
Preferred Qualifications
- Experience with CRM systems such as Salesforce or similar platforms
- Strong communication and interpersonal skills
- Self-motivated with a results-driven mindset
- Ability to work collaboratively in a team environment
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- Bachelor's degree plus 2 years of related experience, or a master's degree
- 4 or more years of related experience in a support role
- Proficiency in English
- Experience in the technology or telecommunications industry
- Experience with CRM systems such as Salesforce or similar platforms
- Strong communication and interpersonal skills
- Self-motivated, results-driven mindset
- Ability to work collaboratively in a team environment
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
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Healthcare Strength — Health coverage is described as broad, with medical options including PPOs, high-deductible plans, and regional HMOs. Feedback suggests robust wellness and mental-health resources, with some locations offering on-site support and second medical opinions.
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Leave & Time Off Breadth — Time off is highlighted through paid holidays, paid time off, and additional recharge days such as “Days for Me,” with generous volunteer time also mentioned. Feedback suggests these programs help support rest, volunteering, and critical life events.
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Parental & Family Support — Parental and family support appears extensive, including paid child-bonding leave, family medical leave, and caregiving resources. Observations also point to family-planning assistance and adoption or surrogacy support in some regions.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
