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Our mission is to help organizations serve and support customers and employees in proactive, personalized ways.
The Role
Generates qualified sales pipeline by identifying decision-makers, conducting high-volume calls and personalized email outreach, researching prospects, and setting quality meetings. Partners with Account Executives and Marketing on account-based campaigns, communicates product value, uses LinkedIn and Salesforce, and participates in training and sales activities. The role is based in Mexico City, supports LATAM accounts, and follows a hybrid schedule.
Summary Generated by Built In
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Sales Development Representative
Why We Have This Role
As a Sales Development Representative (SDR), you play a crucial role in connecting with leaders and executives across a wide range of industries and organization sizes. Your primary focus is to engage these decision-makers by providing them with valuable, data-driven insights about their markets, customers, and employees. By understanding their unique challenges and opportunities, you tailor your outreach to deliver information that is both relevant and actionable. These insights help leaders gain a clearer picture of their competitive landscape and internal dynamics. As a result, they are able to make faster, more informed decisions with greater confidence. Your role goes beyond simply setting meetings—you act as a trusted advisor who adds strategic value early in the sales process. By empowering organizations with clarity and actionable intelligence, you help them move forward decisively. Ultimately, your efforts lay the foundation for stronger partnerships and long-term business success.
How You’ll Find Success
- You identify key decision-makers and/or key influencers within an organization across many different departments
- You understand the impact our products have on our customers
- You articulate to prospects how our tools can help their organizations get to the next level with real-time data
- You work well with teammates, like to strategize, and plan out creative methods to generate more business opportunities
- You use rejection as fuel to motivate and push you to work harder and smarter
- You’re a self-starter, competitive, and driven. You see the bigger picture. You don’t settle for mediocrity
- You don’t hit quota because that is what is expected of you; rather you blow past quota because it’s who you are
- Money, opportunity for growth, and promotion motivate you
- You are in sales because you want to drive your own destiny
- You view this opportunity as a career, not as a job
How You’ll Grow
- Sales Development is a rapidly growing division within the sales organization. The purpose of the department is to:
- Generate qualified pipeline that progresses through the sales funnel, generating new closed revenue.
- Develop new quota-carrying Account Executives.
- Due to hyper growth, we’re constantly looking for hungry and driven individuals who are passionate about a career in corporate sales.
Things You’ll Do
- You make 50+ calls and send 50+ personalized emails per day. In addition, you find and add 15+ new contacts to your call cadence.
- You work with Account Executives to discuss and strategize methods to penetrate targeted accounts to set quality meetings.
- You work closely with our Marketing team to execute on personalized account-based campaigns
- You’re the best with LinkedIn and Salesforce.
- You attend 1:1s, team meetings, trainings, sales calls, discovery calls, demos, etc. to develop your skills.
- You collaborate with your peers, sharing standard methodologies, “oops moments,” and role-playing to make sure you’re focused on continuous improvement.
- You compete with yourself, your co-workers, and other teams.
- You’re self-disciplined, accountable, and reliable.
What We’re Looking For On Your Resume
- Bachelor’s Degree (no specific major)
- Sales Experience Preferred
- Professional, fluent English required
- Sales Experience could include: sales internships, sales minor, sales program/ club, SDR, or BDR experience, inside sales, door-to-door sales, any cold calling experience, etc.
What You Should Know About This Team
- This role sits in Mexico City, Mexico
- You’ll work with LATAM Accounts
- Competitive Pay: Uncapped Commissions and Accelerators
- Training and Development: 30 minutes every day to focus on personal development (reading a book, listening to a podcast, developing a new skill, etc)
- Hybrid Work Model: emphasis on being in the office first- working 3 days in the office, 2 days from home
Our Team’s Favorite Perks and Benefits
- Competitive salary, performance bonuses, and savings investment account.
- Quarterly reimbursement for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
- Monthly allowances.
- Experience bonus to be used for an “Experience” of your choosing every year.
- Amazing QGroup Communities: MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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Skills Required
- Bachelor's degree
- Professional, fluent English
- Sales experience, including internships, sales programs, SDR or BDR experience, inside sales, door-to-door sales, or cold calling
What the Team is Saying
Saloni
Software Engineer
Alexia
Software Engineer
Kate
Product Marketing Manager, Frontline CX Product Portfolio
Qualtrics Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Distinctive lifestyle perks such as an annual wellness reimbursement, an annual Experience Bonus, and short work-from-anywhere flexibility are frequently highlighted. Feedback suggests these additions provide tangible value beyond the core package.
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Healthcare Strength — Health coverage is described as robust with multiple plan options and a substantial employer contribution toward premiums. Feedback suggests medical, dental, and vision offerings are a consistent strong point.
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Parental & Family Support — Family-building resources include fertility support plus adoption and surrogacy reimbursement, paired with parental leave programs and return-to-work transition support. Feedback suggests these programs feel inclusive and materially supportive for growing families.
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The Company
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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Qualtrics Teams
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About our Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
Typical time on-site:
3 days a week
