We're looking for a Sales Development Representative to generate new business opportunities by prospecting and qualifying leads across multiple channels. You'll be the first point of contact for many future RetailNext customers — reaching out, understanding their needs, and setting up qualified meetings for our Account Directors.
The right person is results-driven, organized, and genuinely curious about customer problems. You're comfortable with high-volume outreach, you keep your CRM data clean and current, and you take feedback well as you sharpen your pitch and process.
This role is a launchpad: it's built to give you a strong foundation in B2B sales, with a clear path forward into an outside sales role responsible for closing enterprise deals.
Reports to: Chief Revenue Officer
Location: Remote, US-based
What You'll DoOutbound Prospecting & Pipeline Generation
- Run multi-channel outbound campaigns across calls, email, and LinkedIn to reach target accounts
- Research target accounts and identify the right decision makers to contact
- Build and refine personalized outreach sequences, email templates, and calling scripts
- Maintain a high volume of quality outbound activity every day
- Build and maintain a healthy pipeline of qualified prospects
Qualification & Handoff
- Run initial qualification conversations to confirm a prospect's needs and fit
- Schedule qualified meetings for Account Directors to take the conversation further
- Work closely with the sales team to hand off opportunities smoothly
- Track and report on prospecting activity and results
Sales Skill & Product Development
- Build a progressively deeper understanding of RetailNext's product suite and how customers use it
- Sharpen sales methodology and messaging based on what's working in the field
- Keep CRM records accurate and up to date for every prospect interaction
- Build a strong base of customer knowledge and use cases to draw on in conversations
Required
- Strong written and verbal communication skills
- Results-oriented mindset and comfort working toward outbound targets
- Ability to manage a high-volume pipeline using CRM tools
- Curiosity about customer needs and how to translate them into a qualified conversation
- Comfortable prospecting across phone, email, and LinkedIn
Valued but Not Required
- Previous SDR, BDR, or outbound sales experience
- Experience with Salesforce or another CRM platform
- Interest in progressing into a closing sales role
- Background or interest in retail, IoT, or SaaS analytics
- Clear, defined path from SDR into an outside sales role closing enterprise deals
- Hands-on coaching from Account Directors as you build core B2B sales skills
- Early exposure to RetailNext's full product suite and enterprise retail customers from day one
- Monthly Recharge Day
- Holiday Exchange Program
- Best Self Benefit Program
- Medical Insurance
- Work from Anywhere up to 90 days
Skills Required
- Strong written and verbal communication skills
- Results-oriented mindset and comfort working toward outbound targets
- Ability to manage a high-volume pipeline using CRM tools
- Curiosity about customer needs and ability to translate them into qualified conversations
- Comfort prospecting across phone, email, and LinkedIn
- Previous SDR, BDR, or outbound sales experience
- Experience with Salesforce or another CRM platform
- Interest in progressing into a closing sales role
- Background or interest in retail, IoT, or SaaS analytics
What We Do
RetailNext is the worldwide market leader and expert in retail analytics for brick-and-mortar retail, delivering real-time analytics that enable retailers and manufacturers to collect, analyze, and visualize in-store data. The patent-pending solution uses best-in-class video analytics, Wi-Fi detection, on-shelf sensors, and data from point-of-sale systems and other sources to automatically inform retailers about how people engage with their stores. The highly scalable RetailNext platform easily integrates with promotional calendars, staffing systems, and even weather services to analyze how internal and external factors impact customer shopping patterns – providing retailers the ability to identify opportunities for growth, execute changes, and measure success. RetailNext measures more than one billion shopping trips per year by collecting data from nearly 100,000 sensors in retail stores and analyzing trillions of data points annually. Headquartered in San Jose, CA, RetailNext is a growing global brand operating in more than 40 countries.
