Sales Development Representative

Posted 7 Days Ago
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Hiring Remotely in SRB
Remote
Entry level
Professional Services • Sales • Consulting
The Role
Acquire and grow international group business, especially across Asian markets. Build relationships with DMCs, tour operators, and travel agencies; negotiate group offers, rates, contracts, and allotments; reactivate dormant clients; represent the company at B2B events; research market opportunities; coordinate group bookings internally; and prepare sales forecasts and performance reports.
Summary Generated by Built In

This is a remote position.

Due to business expansion, for our client in the hospitality industry, we are looking for a proactive and detail-oriented professional for the position of Sales Development Representative, with strong experience in international group sales and excellent communication skills.

Key Responsibilities:

  • Actively acquire and develop international group business, with a potential focus on Asian markets (China, South Korea, Japan, Southeast Asia)
  • Build, maintain, and expand relationships with DMCs, tour operators, and travel agencies
  • Prepare, present, and negotiate group offers, rates, contracts, and allotments
  • Maintain regular contact with existing partners and reactivate dormant or previous clients
  • Represent the company at B2B trade fairs, workshops, and online sales events
  • Conduct market research and identify new business opportunities and trends
  • Coordinate closely with internal departments (Front Office, Housekeeping, F&B) to ensure smooth execution of group bookings
  • Prepare weekly sales updates, forecasts, and performance reports for management

Requirements:

  • Previous experience in hotel sales, group travel, tour operating, or DMCs is a strong advantage
  • Excellent communication and negotiation skills
  • Structured, proactive, and target-oriented working style
  • Strong service mindset and genuine interest in international markets
  • Fluent in English and German
  • Good command of MS Office; experience with Siteminder or Apaleo is an advantage

What We Offer:

  • Competitive salary with a clearly defined bonus structure
  • Flexible work model – work from modern offices located in the center of Belgrade or remotely
  • Defined individual career path with opportunities for professional growth
  • Maximize your earnings with our referral program
  • Good work-life balance


Skills Required

  • Previous experience in hotel sales, group travel, tour operating, or DMCs
  • Excellent communication and negotiation skills
  • Structured, proactive, and target-oriented working style
  • Strong service mindset and genuine interest in international markets
  • Fluent in English and German
  • Good command of Microsoft Office
  • Experience with SiteMinder or Apaleo
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The Company
1,000 Employees
Year Founded: 2014

What We Do

Silver Bell Group is a nearshore business process outsourcing provider helping global companies streamline sales and customer experience. Founded in 2014, it builds dedicated teams in South and East Europe that operate as extensions of clients’ businesses. Its tailored services span customer engagement, sales, lead generation, technical support, finance and back-office operations, marketing, talent management, and customer acquisition and retention.

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