Sales Development Representative

At Prospa, we exist to unleash the potential of small business. We are building the future of small business and simplifying cashflow by building a leading platform that helps customers make payments, fund growth and reduce admin. Join us!

As a Sales Development Representative, you'll be the first point of contact for small business owners looking to take the next step in their growth journey. Every conversation is an opportunity to make a real impact. You'll engage with prospective, existing and former customers across phone, email and SMS, understanding their goals, uncovering opportunities and connecting them with the right funding solutions to help their business thrive.

If you're energised by speaking with customers, love hitting goals, enjoy working in a fast-paced environment and are looking to build a successful career in sales, this could be the perfect opportunity for you.

Why You'll Love This Role

At Prospa, we believe every interaction matters. As a Sales Development Representative, you'll play a critical role in helping small businesses access the funding they need to grow. You'll be supported by a high-performing team, ongoing coaching and clear development pathways, giving you the opportunity to learn, grow and make an impact from day one.

What You'll Be Doing

• Be the first point of contact for small business owners looking to grow their business.
• Build meaningful customer relationships and uncover opportunities through phone, email and SMS conversations.
• Qualify leads and connect customers with the right funding solutions.
• Manage your pipeline and contribute to a high-performing team that celebrates success together.

What You'll Bring

• Experience in a customer service, sales or contact centre environment, with phone-based experience preferred but not essential.
• Confidence communicating with customers across phone, email and SMS.
• A track record of achieving goals, targets or delivering strong customer outcomes.
• Strong organisational and time management skills.
• Excellent attention to detail and ability to manage multiple priorities.
• A natural ability to build rapport and uncover customer needs.
• A genuine passion for helping small businesses succeed.

As a busy grow getter, our benefits are here to help you be unstoppable in your mission. Whether it's a lofty career goal, investing in your family, saving the planet or simply feeling fulfilled:

• Growth: There's something for everyone including learning days, a learning allowance, leadership programs, CliftonStrengths workshops, digital learning, and biannual companywide learning weeks.
• Wellbeing: Think fitness initiatives, seasonal programs (including flu shots, massages, skin checks, wellness classes), additional "Me Days" and access to holistic EAP coaching.
• Lifestyle: Find your fit with flexible working options, top notch office facilities and diverse remote/ travel work options. You can also purchase additional leave and take up to 18 weeks paid parental leave.
• Impact: Join a business that cares and is recertified as carbon neutral. And you can tap into volunteer days, our partnership with Kiva and join a range of employee resource groups.

We're proud to be a certified Great Place to Work and recognised as a Best Workplace for Women, Best Workplace in Technology, and Best Workplace in Australia. We embrace diversity in people and ideas, fostering a collaborative, inclusive, and respectful environment where we celebrate who you naturally are.

Don't just take our word for it, check out Prospa’s culture code to see it for yourself.