Sales Development Representative (SDR)

Your role at Dynatrace

We are looking for an engaging, curious, collaborative, results-driven and customer-obsessed Sales Development Representative (SDR) to join the village. At Dynatrace our SDR’s are a critical part of our go-to-market team and as our first interaction point with future customers. You will collaborate closely with marketing and our Account Executives to inform and identify and qualify opportunity across our key accounts.

You will be a self-starter who can work autonomously, are tech savvy, curious, motivated to learn and work with others, and have a strong passion to over-achieve. This position will be based in Jakarta with a flexible working model in place.

Responsibilities:

• Build revenue pipeline by setting introductory meetings with target influencers and key decision makers
• Conduct proactive research on accounts using Google, 6sense, LinkedIn, Hunter and other tools you will be provided
• Profile assigned accounts by developing an understanding of the accounts’ business and technology challenges, opportunities, drivers, and market positioning
• Drive outbound ‘named account’ prospecting to generate new logo business opportunities, call into senior IT management and liaise with C-Level and senior IT management contacts
• Educate prospective customers on the value of Dynatrace enterprise solutions and qualify opportunities with business potential
• Support prospect and community awareness and education of Dynatrace solutions and trends across social media channels
• Follow up on inbound enquiries and leads generated through our Japan marketing campaigns and provide feedback to marketing on the quality of these leads and prospects
• Perform analysis on CRM (Salesforce) to track daily activities and increase efficiency
• Meet and exceed your defined monthly target of qualified opportunities

Minimum Requirements:

• University degree required, with ideally 2-3 years + corporate work experience
• Experience in the technology industry, or a background in B2B or sales is preferred
• Experience using a CRM preferred, specifically Salesforce would be well regarded
• High level of commitment to exceptional customer service and relationship build
• Strong written and verbal communication skills
• Strong problem solving, organizational and interpersonal skills, with the ability to work both individually and in a team environment
• Self-motivated with the ability to work in a fast paced and constantly changing environment

Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.