Job Description
The M&A Sales Development Representative is a strategic growth role at Intelligent Technical Solutions (ITS), focused on identifying and engaging potential acquisition targets. Unlike traditional sales, this role centers on building high-level relationships with IT business owners and industry brokers to discuss the future of their organizations. Your primary goal is to act as a professional ambassador for ITS, initiating conversations that lead to successful mergers or acquisitions. The ideal candidate is a disciplined, remote-first professional who values meaningful engagement over scripted outreach and can communicate with executive-level presence.
Job Responsibilities
- Strategic Conversation Management
- Initiate and maintain high-volume outreach to achieve a minimum of 40 quality conversations per day with business owners and decision-makers.
- Broker & Intermediary Networking
- Proactively identify and engage with business brokers to build a long-term deal flow of "off-market" acquisition opportunities.
- Growth-Focused Outreach
- Communicate the ITS value proposition as a strategic partner, focusing on how companies can join or merge with us to enhance their cybersecurity and operational scale.
- Target Qualification
- Vet potential acquisition targets based on core criteria, including headcount, existing IT infrastructure, and their openness to strategic transition.
- Smart Outreach for High Conversion
- Execute personalized "Smart Outreach" strategies (deep research and tailored follow-ups) specifically for 2nd First Time Appointments (FTAs) to ensure high-quality deal flow.
- Resilient Objection Handling
- Navigate common industry pushback by shifting the focus from "selling a service" to "exploring a strategic partnership or exit strategy."
- Pipeline Stewardship
- Manage the hand-off of qualified leads to the M&A Director, ensuring the relationship remains warm until the discovery meeting actually takes place.
- CRM Accuracy
- Maintain meticulous records in HubSpot, capturing business intelligence and conversation history to support the long-term M&A pipeline.
Job Qualifications
- Professional Presence: Comfortable engaging directly with business owners, CEOs, and seasoned business brokers.
- Outbound Experience: 2+ years in a high-volume outbound role. Business development, recruitment, or similar where building relationships from scratch was part of the job.
- Resilience & Discipline: Consistent and self-directed. Able to hit targets in a remote environment, manage a pipeline with minimal supervision, and treat setbacks as part of the process.
- Strong Communication: Exceptional verbal and written English, with the ability to explain complex concepts (like M&A or Cybersecurity) in a clear, relatable way.
- Technical Adaptability: A fast learner who can quickly become comfortable with MSP terminology and basic financial concepts (e.g., EBITDA, recurring revenue).
- Tool Proficiency: Hands-on experience using HubSpot for CRM and ZoomInfo for lead intelligence, or similar tools, is a must.
- Collaborative Spirit: A team player who aligns with ITS Core Values.
Preferred Qualifications
- Experience in the Managed Service Provider (MSP) or Cybersecurity industry.
- Previous experience in "Buy-Side" M&A lead generation or business brokerage.
- Background in professional services recruitment.
Job Requirements
- A home office set up that meets the following:
- Computer: A working computer with a minimum of 8GB RAM and one of the following:
- Windows 11 with an Intel i5 or i7 (8th generation or newer), or
- AMD Ryzen 5 or 7 (2000 series or newer), or
- macOS 12 or newer.
- Internet: Stable internet connection with at least 5 Mbps download and upload speeds.
- Audio Equipment: A quality headset with a noise-cancellation feature for meetings.
- Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.
- Webcam: An HD webcam for video calls.
- A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
- Excellent command of the English language both spoken and written
- Able to work full time 40 hrs. a week: 9:00 AM to 6:00 PM EST (Monday to Friday)
- Able to pass our online behavior and cognitive assessments.
- Able to provide NBI Clearance (for PH applicants).
Compensation
Pay rate starts at $6.00/hr and may vary by experience and location.
Benefits
- Comprehensive Health Plans / HMO (Employee & Dependent/s)
- Life Insurance
- Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
- Paid Time Off (starts at 15 days per year)
- Maternity/Paternity Leave
- Paid US Holiday
- Night Shift Bonus
- Salary Advancement/Loan
- Health & Wellness Program
- Company-paid training and certification
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Skills Required
- Comfortable engaging directly with business owners, CEOs, and business brokers
- 2+ years in a high-volume outbound role (business development, recruitment, or similar)
- Exceptional verbal and written English communication
- Hands-on experience using HubSpot (CRM)
- Hands-on experience using ZoomInfo (lead intelligence)
- Home office with a working computer meeting specified specs (Windows 11 Intel i5/i7 8th gen+, AMD Ryzen 5/7 2000+, or macOS 12+)
- Stable internet connection with at least 5 Mbps download and upload
- Quality headset with noise-cancellation
- HD webcam for video calls
- Smartphone capable of installing Microsoft Authenticator
- Able to work full time 40 hours/week: 9:00 AM to 6:00 PM EST, Monday to Friday
- Able to pass online behavioral and cognitive assessments
- Provide NBI Clearance (for Philippines applicants)
- Self-directed, resilient, and able to manage a pipeline with minimal supervision
- Ability to learn MSP terminology and basic financial concepts (e.g., EBITDA, recurring revenue)
- Team player aligned with ITS core values (cultural fit)
- Experience communicating complex concepts (M&A or Cybersecurity) clearly and professionally to executives
- Preferred: Experience in the MSP or Cybersecurity industry
- Preferred: Previous buy-side M&A lead generation or business brokerage experience
- Preferred: Background in professional services recruitment
What We Do
Intelligent Technical Solutions is your trusted business partner for all IT support and IT consultancy in Chicago, Detroit, Las Vegas, Los Angeles, Phoenix, and San Francisco. Helping your business meet its goals is our top priority – it is what sustains and drives us. We use the next-generation security technology to help you stay protected and succeed by providing all the advantages of IT service and support while eliminating the high costs of managing IT in-house. Our service programs are designed and implemented based on a thorough inquiry and understanding of your unique business processes. Our devoted team of managed IT service engineers and support specialists monitor your networks and servers 24x7 with a proactive approach to managing your technology. Intelligent Technical Solutions: Helping businesses thrive by managing their technologies. We are growing! Be part of our team of cool, professional people. Check out our openings today: https://www.itsasap.com/job-openings
