- Strategic Conversation Management
- Initiate and maintain high-volume outreach to achieve a minimum of 40 quality conversations per day with business owners and decision-makers.
- Broker & Intermediary Networking
- Proactively identify and engage with business brokers to build a long-term deal flow of "off-market" acquisition opportunities.
- Growth-Focused Outreach
- Communicate the ITS value proposition as a strategic partner, focusing on how companies can join or merge with us to enhance their cybersecurity and operational scale.
- Target Qualification
- Vet potential acquisition targets based on core criteria, including headcount, existing IT infrastructure, and their openness to strategic transition.
- Smart Outreach for High Conversion
- Execute personalized "Smart Outreach" strategies (deep research and tailored follow-ups) specifically for 2nd First Time Appointments (FTAs) to ensure high-quality deal flow.
- Resilient Objection Handling
- Navigate common industry pushback by shifting the focus from "selling a service" to "exploring a strategic partnership or exit strategy."
- Pipeline Stewardship
- Manage the hand-off of qualified leads to the M&A Director, ensuring the relationship remains warm until the discovery meeting actually takes place.
- CRM Accuracy
- Maintain meticulous records in HubSpot, capturing business intelligence and conversation history to support the long-term M&A pipeline.
- Professional Presence: Comfortable engaging directly with business owners, CEOs, and seasoned business brokers.
- Outbound Experience: 2+ years in a high-volume outbound role. Business development, recruitment, or similar where building relationships from scratch was part of the job.
- Resilience & Discipline: Consistent and self-directed. Able to hit targets in a remote environment, manage a pipeline with minimal supervision, and treat setbacks as part of the process.
- Strong Communication: Exceptional verbal and written English, with the ability to explain complex concepts (like M&A or Cybersecurity) in a clear, relatable way.
- Technical Adaptability: A fast learner who can quickly become comfortable with MSP terminology and basic financial concepts (e.g., EBITDA, recurring revenue).
- Tool Proficiency: Hands-on experience using HubSpot for CRM and ZoomInfo for lead intelligence, or similar tools, is a must.
- Collaborative Spirit: A team player who aligns with ITS Core Values.
- Experience in the Managed Service Provider (MSP) or Cybersecurity industry.
- Previous experience in "Buy-Side" M&A lead generation or business brokerage.
- Background in professional services recruitment.
Top Skills
What We Do
Intelligent Technical Solutions is your trusted business partner for all IT support and IT consultancy in Chicago, Detroit, Las Vegas, Los Angeles, Phoenix, and San Francisco. Helping your business meet its goals is our top priority – it is what sustains and drives us. We use the next-generation security technology to help you stay protected and succeed by providing all the advantages of IT service and support while eliminating the high costs of managing IT in-house. Our service programs are designed and implemented based on a thorough inquiry and understanding of your unique business processes. Our devoted team of managed IT service engineers and support specialists monitor your networks and servers 24x7 with a proactive approach to managing your technology. Intelligent Technical Solutions: Helping businesses thrive by managing their technologies. We are growing! Be part of our team of cool, professional people. Check out our openings today: https://www.itsasap.com/job-openings
