With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the job
OpenTable is looking for a driven Sales Development Representative to join our Mexico-based team and help restaurants maximize their revenue potential through our industry-leading technology. In this role, you will be the first point of contact for prospective partners, identifying growth opportunities and securing strategic appointments for our Account Executives. You will join a high-performing global team dedicated to championing the hospitality industry and delivering exceptional experiences for both diners and venues. By mastering outbound prospecting and lead qualification, you will play a critical role in expanding OpenTable’s footprint across Mexico and ensuring the long-term success of our restaurant partners.
Important Notes:
- Please submit your CV in English.
- This is a hybrid position based in Mexico City, Mexico.
Responsibilities
- Drive regional revenue growth by identifying and generating high-quality sales leads through proactive telephone prospecting. This is not a sales position.
- Partner with the Restaurant Marketing team to execute targeted lead generation programs and distribute persuasive sales communications.
- Manage the end-to-end lead hand-off process to ensure Account Executives receive well-qualified opportunities that exceed customer expectations.
- Support the Mexico sales team by responding promptly to prospect inquiries and providing detailed product information to facilitate informed decision-making.
- Maintain accurate and timely activity reports to keep management informed of pipeline progress and regional market trends.
- Represent OpenTable at regional trade shows and sales initiatives to conduct market research and strengthen brand presence in new territories.
Minimum Qualifications
- Professional proficiency in both English and Spanish, including strong written and verbal communication skills.
- Proven track record of success in telesales, call-center environments, or outbound business development.
- Ability to travel regularly within Mexico and the United States, including possession of a valid US Visa. Potential travel to Central America, South America, and the Caribbean.
- Intermediate proficiency in Microsoft Excel and PowerPoint for data management and presentation purposes.
- Demonstrated ability to multitask and manage time effectively while working independently in a fast-paced environment.
Preferred Qualifications
- Hands-on experience using Salesforce.com to manage lead pipelines and track sales activities.
- Familiarity with the hospitality or restaurant technology industry.
- Experience with targeted email marketing and lead nurturing strategies.
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Christmas Bonus - 30 days
- 20 days of paid time off a year
- 25% vacation premium
- Private health, dental, and life insurance
- Monthly social events and happy hours
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Skills Required
- Professional proficiency in both English and Spanish
- Proven track record of success in telesales or outbound business development
- Intermediate proficiency in Microsoft Excel and PowerPoint
- Ability to travel regularly within Mexico and the United States
OpenTable Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OpenTable and has not been reviewed or approved by OpenTable.
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Leave & Time Off Breadth — Time off is positioned as generous, including ample PTO, company-wide recharge time, and additional one-off days such as a birthday/celebration day. Paid volunteer time is also included, reinforcing a broad time-off offering beyond standard vacation and holidays.
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Wellbeing & Lifestyle Benefits — Wellbeing support is positioned as a meaningful part of the package, including company-paid therapy sessions and a paid mindfulness subscription. Flexibility policies such as meeting-free Fridays and “work from (almost) anywhere” are also framed as lifestyle-supporting benefits.
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Strong & Reliable Incentives — Variable pay and upside are highlighted for some roles, especially sales positions where on-target earnings and accelerators can meaningfully raise take-home pay when goals are met. Some postings also indicate eligibility for annual bonuses in certain roles.
OpenTable Insights
What We Do
With millions of diners, tens of thousands of restaurants, and 20+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations, and maximize revenue. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Why Work With Us
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
