The Role
The Sales Development Representative identifies and reaches out to prospects, follows up on leads, maintains the prospect database, and drives sales growth.
Summary Generated by Built In
Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
We are Insider, the fastest-growing global MarTech scale-up and the #1 AI-native Customer Experience and Marketing platform trusted by enterprise brands worldwide. Our story began with six desks and a vision to create a single platform to make industry-first CX technologies and emerging channels accessible to marketers worldwide. Today, with 1500+ teammates across 50+ nationalities, we continue to push the boundaries of what’s possible in CX. Our architecture brings together unified customer data, advanced journey orchestration, and comprehensive AI capabilities by seamlessly blending predictive, generative, and agentic AI into a single customer engagement platform that empowers teams to activate customer engagement across 12+ channels.
We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.
Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, achieving $200M in CARR (Committed Annual Recurring Revenue). According to Gartner, we are the dominant leader in Multichannel Marketing. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.
From day one, Insider’s mission has not been only to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our corporate social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 27+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.
Behind all these achievements is an exceptionally talented, visionary team of overachievers across 27+ countries that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.
The person, who takes this position, will be based in our Paris office.
So… you’re wondering what this role is about:
To be honest, we are not looking for a Sales Development Representative, that’s merely a title. What we are looking for is Hunger! For people who are hungry to go out and play in the major leagues even though they have no name, sit down and drive results that create an impact, and go out of their way to get things done when it matters most. We’re looking for freshers who possess the energy, passion, drive, and most importantly, the desire to prove themselves and create an impact.
The Sales Development Representative is a role that can be considered the backbone of sales at Insider. A crucial part of this role is to identify and reach out to prospective sales opportunities. This is where our ‘growth’ begins.
We also realize that most Job Descriptions almost always sound like the description of an A-380 but when you’ve arrived at the airport what you find is a Cessna twin seater! We want to write a JD that’s realistic and as close to the real thing as possible. How can we do this? So, we thought about it and realized that the best JD for this role is one that comes from the insights of other Sales Development Representatives. Here’s what they have to say:
- We identify new sales opportunities through inbound leads
- Follow-up with prospects through outbound cold calls and emails
- Understand customer needs and requirements
- Brainstorm with the team on how we can identify key players and generate interest about Insider’s products
- The most crucial part is maintaining and expanding the prospect database in our assigned segments
Okay… now you’re thinking, what do we expect from you?
Passion. Preferably a truckload of it! Okay, jokes apart, we are looking for the perfect fit, someone who’s got the skills, experience, passion an innate desire to learn, and a curious approach towards the role. And we go the extra mile to find it, searching high and low, far and wide; now you know how we made offices in 25+ regions.
What we need from you:
- Native French speakers
- Previous SDR experience
- Fresh perspectives are something we value
- University degree in a related field
- A fair understanding of the e-commerce markets would be a plus
- Ability to multitask and manage time effectively
- Excellent oral and written communication skills
- You’re a natural around the phone and dialing dozens of numbers a day is a piece of cake for you
- A passion for market research, identifying key players, and generating leads
- Ability to be flexible and adapt quickly in a fast-paced, start-up environment
- A fair understanding of Digital Marketing or experience in a customer-oriented position
- Have an excellent command of written and spoken English
Alright.. so now you’re contemplating, what’s in it for me?
- a chance to work in an international, diverse, and inclusive environment,
- access and opportunity to gain a limitless network all over the globe,
- a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria,
- to be part of an industry that’s shaping the future of customer experience
- access to many hard and soft skills pieces of training to help you improve and challenge yourself,
- access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.
- space to share your skills through training sessions and workshops if you wish. Sharing is caring!
- the infamous team activities that are bursting with fun,
- no Dress Code!
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
Please follow Insider on LinkedIn, Instagram, Youtube, and Medium!
Top Skills
Customer Experience
Digital Marketing
Marketing
SaaS
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The Company
What We Do
Insider—one platform for individualized, cross-channel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with an AI intent engine and individualize customer experiences. Marketers use Insider’s platform to deliver experiences across channels like Web, App, Web Push, Email, SMS, and Messaging Apps (WhatsApp, Facebook Messenger, RCS).
Insider recently unlocked unicorn status and NASDAQ congratulated the company for becoming one of the few woman-founded, women-led B2B SaaS unicorns in the world. Insider was named as the #1 Leader in The Forrester Wave for Cross-Channel Campaign Management 2021 and Gartner Magic Quadrant for Personalization Engines 2021. The company has been named #1 Leader on G2’s Mobile Marketing Software and Personalization Grids with a 4.6/5 rating for 20 consecutive quarters. CrunchBase recently ranked Insider’s co-founder and CEO Hande Cilingir as one of the top women CEOs outside the US.
Many of the most prestigious Fortune 500 companies and top brands in retail, automotive, and travel use Insider to deliver AI-backed personalized experiences that exceed customer expectations. Insider is trusted by over 1,200 global businesses, including Singapore Airlines, Virgin, Toyota, New Balance, IKEA, GAP, L’Oreal, Samsung, Newsweek, MediaMarkt, Nissan, AVIS, Marks & Spencer, Allianz, Madeira Madeira, Santander, BBVA, Pizza Hut, Avon, and CNN.
